At a Glance
- Tasks: Lead and develop teams to enhance Savings Operations performance and customer outcomes.
- Company: Join a growing organisation committed to equality and community support.
- Benefits: Enjoy hybrid working, competitive salary, annual bonus, and extensive holiday.
- Other info: Flexible culture with plenty of opportunities for career progression.
- Why this job: Make a real impact in a dynamic environment focused on continuous improvement.
- Qualifications: Proven leadership in banking operations and strong stakeholder management skills.
The predicted salary is between 56700 - 69300 £ per year.
Let us tell you about the opportunity
We're looking for an experienced operational leader to join our Savings Operations team as a
Savings Operations Manager .
This is a pivotal leadership role responsible for overseeing the day-to-day performance of our Savings Operations function, spanning Personal Savings, SME Savings and Corporate Savings.
You'll lead a team of direct reports, ensuring we continue to deliver outstanding customer outcomes while driving efficiency, managing risk and embedding change across the function.
At an exciting time of growth and transformation, we're looking for someone who can balance operational excellence with strategic thinking.
Someone who thrives in a changing environment, builds strong stakeholder relationships and can lead teams through continuous improvement and transformation initiatives.
- What you'll be doing
- Leading and developing your teams, creating a high-performing and engaged culture.
- Overseeing operational performance across the Savings business, ensuring service levels, customer outcomes and KPIs are consistently achieved.
- Managing operational risk, controls, governance and incident management activities.
- Using data and MI to identify opportunities for improvement and drive operational efficiencies.
- Partnering with stakeholders across Operations, Commercial, Technology, Risk and Compliance to deliver business priorities.
- Supporting and leading transformation projects that improve customer experience, productivity and scalability.
- Ensuring operational readiness for change and driving successful adoption across teams.
- Working effectively with offshore and third-party operational partners to maximise service performance.
- Remaining flexible and adaptable, supporting wider operational priorities as the business continues to evolve.
What we're looking for
- Proven leadership experience within a banking operations environment.
- Strong stakeholder management and influencing skills, with the ability to build effective relationships at all levels.
- Experience leading operational teams, managing service delivery, KPIs, SLAs, risk and governance.
- A track record of driving operational excellence, continuous improvement and delivering strong customer outcomes.
- Comfortable working with offshore delivery models and cross-functional teams.
- Experience leading or supporting transformation, change or process improvement initiatives.
- Experience working within Savings operations is desirable, though not essential
- What you can expect from us
- Hybrid working policy (3 days onsite)
- Competitive salary and a great range of core benefits including; annual bonus, 10% employer contribution pension, private medical with BUPA and 38 days holiday (inc. bank holidays)
- A friendly and flexible culture, the same as how we work with our customers
- A growing organisation that means there’s lots of opportunities to progress
- A drive for continuous improvement, which you will be empowered to get behind from day one
Still curious?
Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers.
We’re committed to building a working environment that values respect, diversity, and compassion.
We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note: we have a thorough screening and referencing process, which includes criminal record checks
The Company
We champion equality by supporting the exceptions to the rule and getting finance to where it’s needed.
We lend the money people save with us, to people who want to get on in life; build businesses and create employment, buy property for people to live and work in, and purchase vehicles to move families and goods around.
Behaviour Framework
Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed.
Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how.
In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.
The Benefits
As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.
Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:
- Discretionary bonus scheme
- Aviva Digital GP
- Bus And Tram Benefit
- Employee Assistance Programme
- Eyecare Voucher & Display Screens/Desk Set-Up
- Flu Jab Vouchers
- Group Income Protection
- Life Assurance
- Metrolink Annual Pass & Clipper Ticket
- Microsoft Discounts
- Private Medical Insurance Shopping Discounts
- Toothfairy
- Your Workplace Pension
- Hybrid Working
- Critical Illness
- Cycle To Work
- Dental Insurance
- Give As You Earn
- Government Tax-Free Childcare Scheme
- Octopus Electric Vehicles
- Save Our Planet
- Season Ticket Loan
- Spouse Or Partner Life Assurance
- Technology
- Wearable Technology
- Wellbeing App
- Will Writing
- Documents
Savings Manager in Manchester employer: Aldermore Bank
Aldermore Bank is an excellent employer that champions a flexible work culture, allowing you to thrive in a hybrid environment while managing the full Reward lifecycle. With competitive reward packages, including private medical insurance and 30 days of holiday, we prioritise employee well-being and growth, making it a rewarding place to develop your career in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Savings Manager in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Aldermore Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Savings Manager in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Aldermore Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Aldermore Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Aldermore Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Aldermore Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Aldermore Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Aldermore Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.