At a Glance
- Tasks: Support a high-performing sales team with data analysis and relationship building.
- Company: Join one of the UK's largest used car finance lenders, part of Aldermore Group.
- Benefits: Enjoy hybrid working, competitive salary, and an amazing benefits package.
- Other info: Dynamic work culture with plenty of opportunities for growth and development.
- Why this job: Make a real impact behind the scenes without cold calling or direct sales targets.
- Qualifications: Strong analytical skills and experience in sales support or relationship management.
The predicted salary is between 30000 - 40000 £ per year.
This is a great opportunity to join Internal Sales on a 12 month FTC where you will be part of a collaborative team supporting a high-performing sales function. There is no cold calling or direct sales targets - this is a true support and insight-driven role to enable success behind the scenes. You’ll work closely with our National Account Leads, Account Managers and the wider business to support our dealer and broker network - helping us make smarter decisions through data, build stronger relationships, and deliver excellent service. If you enjoy a mix of data, relationships, and problem solving, this role offers real variety and impact.
What will your day look like? No two days are the same, but you can expect to:
- Act as a key contact for dealers and brokers, building strong, trusted relationships through regular interaction
- Provide front-line support to sales, acting as the go-to for queries and account insights
- Produce monthly, weekly, and ad hoc management information (MI) reports to support decision-making
- Carry out data analysis to identify trends, risks, and opportunities across accounts
- Complete audit and oversight activity to ensure compliance with FCA and internal guidelines
- Work closely with internal teams to support account performance and continuous improvement
This role offers a strong blend of administration, reporting, and audit work, combined with meaningful stakeholder engagement.
What do we expect from you?
- Proven success in sales support / relationship management
- Highly analytical with proven ability to identify opportunities/problems from MI / data suites
- Great time management and organisational skills
- Basic to intermediate Excel skills, to be assessed at interview stage
- Logical approach to data, process and problem solving
- Self-motivated and driven – comfortable in a fast paced environment
- Ability to recommend and deliver innovative and creative ideas
- Attention to detail
- Excellent influencing skills
- In-depth knowledge of Regulation/Consumer duty and the Motor finance market would be highly desirable.
What can you expect from us?
- A hybrid working policy, 2 days per week onsite in our central Cardiff office
- A friendly and flexible culture, the same as how we work with our customers
- A growing organisation that means there’s lots of opportunities to progress
- A drive for continuous improvement, which you will be empowered to get behind from day one
- And of course, you will be rewarded competitively, with a great range of core benefits including; annual bonus, up to 10% employer contribution pension, private medical with BUPA and 38 days holiday (including bank holidays)
We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note: we have a thorough background checking process, which includes financial and criminal record checks.
Internal Sales Support - Key Accounts in Cardiff employer: Aldermore Bank
At MotoNovo Finance, we pride ourselves on being an exceptional employer, offering a collaborative and flexible work culture that empowers our employees to thrive. With a strong focus on personal and professional growth, our Cardiff office provides a supportive environment where you can build meaningful relationships while enjoying a competitive benefits package, including generous holiday allowances and comprehensive healthcare options. Join us and be part of a dynamic team that values diversity, innovation, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support - Key Accounts in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Building relationships can give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales support and data analysis. Think of specific examples from your past experiences that showcase your skills in relationship management and problem-solving. We want to see how you can bring value to our team!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to identify trends or solve problems in previous roles. This is key for the Internal Sales Support position, so make sure you highlight your experience with MI reports and data analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at MotoNovo Finance.
We think you need these skills to ace Internal Sales Support - Key Accounts in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Internal Sales Support role. Highlight your experience in sales support and relationship management, as well as any analytical skills you have. We want to see how you can bring value to our team!
Showcase Your Data Skills:Since this role involves a lot of data analysis, don’t forget to mention your Excel skills and any experience you have with MI reports. We love candidates who can spot trends and opportunities, so give us examples of how you've done this in the past.
Demonstrate Your Problem-Solving Ability:We’re looking for someone who can tackle challenges head-on. In your application, share specific instances where you’ve identified problems and come up with creative solutions. This will show us that you’re self-motivated and ready to thrive in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Aldermore Bank
✨Know Your Data
Since this role involves a lot of data analysis, make sure you brush up on your Excel skills. Be prepared to discuss how you've used data in previous roles to identify trends or solve problems. Bring examples of reports you've created or insights you've derived from data.
✨Build Relationships
This position is all about supporting sales and building strong relationships with dealers and brokers. Think of specific instances where you've successfully managed relationships in the past. Be ready to share how you approach communication and trust-building.
✨Understand Compliance
Familiarise yourself with FCA regulations and internal guidelines relevant to the motor finance market. During the interview, demonstrate your understanding of compliance and how it impacts sales support. This will show that you're not just focused on numbers but also on ethical practices.
✨Show Your Problem-Solving Skills
Prepare to discuss scenarios where you've tackled challenges or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your logical approach to problem-solving and how it can benefit the team.
