At a Glance
- Tasks: Be the welcoming face of our school and manage administrative tasks efficiently.
- Company: Join Ebor Academy Trust, a supportive community dedicated to children's success.
- Benefits: Enjoy competitive salary, generous employment terms, and professional development opportunities.
- Other info: Join a team with high staff engagement and excellent career growth potential.
- Why this job: Make a real difference in children's lives while working in a positive environment.
- Qualifications: Strong communication skills and IT proficiency; training provided.
The predicted salary is between 25614 - 26427 £ per year.
Location: Alderman Cogan's Church of England Primary
Hours: 30 hours per week, Monday - Friday 8:30 - 3:30 with an hour's lunch. To be worked during the school term time
Salary: £25,614 - £26,427 Actual salary: £17,972 - £18,542
Contract: Fixed term until 31.08.2027
Are you an experienced and organised Receptionist Administrator with a keen eye for detail? Looking to work somewhere where you will make a real difference to the lives of children and their communities?
About us
At Ebor Academy Trust we believe we are one school with many sites, we believe in helping our children to achieve the very best outcomes while feeling inspired and supported to achieve their very best.
We are looking for a Receptionist Administrator who is not only organised and efficient but who is also a welcoming face to the school.
About you
- Be confident in using a wide range of IT systems - full training will be provided
- Have strong communication skills
- Be a welcoming first point of contact with the school, whether this is in person or over the telephone
- Have the ability to manage your workload efficiently
- Have excellent record keeping skills, a key part of this role will be to monitor pupils' absences and report on this where necessary
Working with us
Ebor Academy Trust is a values driven organisation of over 1000 staff working in 25 schools across Yorkshire and the Humber. With a staff engagement score of over 90%, our staff tell us that Ebor Academy Trust is truly a great place to work and our low staff turnover shows that people see their time with us as a long-term investment.
We offer generous terms and conditions of employment. We are committed to safeguarding and promoting the welfare of children. We follow safer recruitment practices and appointments are subject to, amongst other things, an enhanced DBS check.
Receptionist Administrator employer: Alderman Cogan's Church of England Primary Academy
Ebor Academy Trust is an exceptional employer, dedicated to fostering a nurturing and inspiring environment for both staff and students. With a strong focus on professional development and a commitment to employee well-being, our team enjoys a supportive culture that values collaboration and innovation. Located in Alderman Cogan's Church of England Primary Academy, we offer a rewarding opportunity to make a meaningful impact in the lives of children while being part of a community that truly cares.
Contact Details:
Alderman Cogan's Church of England Primary Academy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Alderman Cogan's Church of England Primary Academy. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Alderman Cogan's Church of England Primary Academy before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Alderman Cogan's Church of England Primary Academy:Your cover letter is your chance to shine! Tell us why you want to work at Alderman Cogan's Church of England Primary Academy specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Alderman Cogan's Church of England Primary Academy!
How to prepare for a job interview at Alderman Cogan's Church of England Primary Academy
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
