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- Tasks: Guide customers in finding their perfect car and negotiate the best deals.
- Company: Join a dynamic car finance brokerage with a focus on exceptional customer service.
- Benefits: Enjoy flexible hours, a competitive salary, and great company perks like healthcare and parking.
- Why this job: Be part of a fast-paced team that values customer experience and offers fantastic career growth.
- Qualifications: 12-18 months of car finance brokerage experience is essential; strong communication skills are a must.
- Other info: Office-based role with a rota schedule, including some weekends.
The predicted salary is between 32000 - 42000 £ per year.
Im currently supporting a fantastic client in their search for an experienced and customer-focused Personal Car Buyer to join their dynamic and growing team. This is an exciting opportunity for someone with 12-18 months car finance brokerage experience who is passionate about the car buying journey and delivering exceptional customer service.
Youll play a key role in guiding customers through the entire process from initial contact to sourcing their perfect car, negotiating the best deals with dealers, and ensuring a smooth handover.
What youll be doing:
- Contacting pre-approved customers promptly and efficiently
- Building strong relationships with customers and dealerships
- Understanding customers needs to source their ideal vehicle within budget
- Negotiating deals with dealerships to secure the best possible outcome
- Ensuring a seamless and positive customer journey from start to finish
- Collaborating with the Personal Assistance team to ensure a smooth handover to Customer Care
About you:
- Must have 12-18 months car finance brokerage experience
- Highly organised and able to manage multiple customer journeys
- Excellent written and verbal communication skills
- A passion for delivering a first-class customer experience
- Ability to take ownership of your workload and work to deadlines
- Motivated and target-driven with a proactive approach
- Knowledge of the car buying industry essential
The package:
- OTE £40,000 - £50,000
- Office-based role (regulatory requirement)
- Hours: Monday to Sunday 9am to 8pm (rota basis) must be flexible, 2 in 4 Saturdays required
- Pension, Healthcare, Parking, and other company benefits
If you have the right experience and are excited to be part of a fast-paced, customer-centric team, Id love to hear from you. Please apply today or contact me directly for a confidential chat.
Contact Detail:
ALDERLEY PARK RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Car Buyer
✨Tip Number 1
Familiarise yourself with the latest trends in the car buying industry. Understanding current market conditions and popular models can help you engage more effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the car finance brokerage sector. Attend industry events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully navigated customer journeys in your previous roles. Highlighting your ability to build relationships and negotiate deals will showcase your suitability for the Personal Car Buyer position.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can make a strong impression and demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Personal Car Buyer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 12-18 months of car finance brokerage experience. Use specific examples that demonstrate your ability to manage customer journeys and negotiate deals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the car buying journey and exceptional customer service. Mention how your skills align with the role and why you want to work with this particular company.
Highlight Relevant Skills: In your application, emphasise your organisational skills, communication abilities, and proactive approach. These are key traits the company is looking for in a Personal Car Buyer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ALDERLEY PARK RECRUITMENT LTD
✨Showcase Your Car Finance Knowledge
Make sure to brush up on your car finance brokerage experience. Be prepared to discuss specific examples of how you've successfully guided customers through the car buying process and negotiated deals with dealerships.
✨Demonstrate Customer-Centric Skills
Since the role focuses heavily on customer service, think of instances where you went above and beyond for a customer. Highlight your ability to build strong relationships and ensure a seamless customer journey.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple customer journeys. Prepare scenarios where you had to prioritise tasks or handle difficult situations effectively.
✨Express Your Passion for Cars
Let your enthusiasm for the car buying industry shine through. Share what excites you about helping customers find their perfect vehicle and how you stay updated on industry trends.
