At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences at Alderley Edge Hotel.
- Company: Join the iconic JW Lees family, a nearly 200-year-old brewery with a passion for hospitality.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for personal and professional growth in a supportive team.
- Why this job: Make your mark in a fun, friendly environment while advancing your career.
- Qualifications: Experience in food and beverage operations and a passion for customer service.
The predicted salary is between 33000 - 33000 £ per year.
As Assistant Manager, you will play a vital role in delivering a great experience to our guests. With a keen eye for detail, an organised approach and a “we can do attitude“ and a genuine want to exceed our guest’s experience. Hotel experience in a hands-on role and an ability to work off your own initiative is a must.
What we offer you:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW Benefit Hub, giving you access to a huge range of high street and online discounts
What we are looking for:
- Experience in working in all areas of food and beverage in a hotel operation including running weddings, banqueting and conference.
- Good knowledge and experience in restaurant & bars.
- Great ability to motivate, communicate and support your colleagues and be a keen driver of standards.
- Planning of staffing effectively in accordance with business needs.
- Enthusiastic team player wanting to make your mark on the business.
- Training and monitoring of health & safety training and awareness of HR legislation.
- Duty management experience preferred but training will be given.
Where you will be working:
With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We’re a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks and are easily accessed from Wilmslow, Macclesfield, Stockport, Knutsford and south Manchester. Come and join the team!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager employer: Alderley Edge Hotel
At JW Lees, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and personal growth are paramount. As an Assistant Manager at the Alderley Edge Hotel, you will enjoy competitive pay, generous discounts, and a supportive environment that fosters career progression through various development programmes. Join our close-knit team in a stunning location, where your contributions will be valued and celebrated, ensuring a rewarding experience for both you and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm shine through. Share your passion for hospitality and how you can contribute to creating memorable experiences for guests.
✨Tip Number 3
Do your homework! Research Alderley Edge Hotel and JW Lees. Knowing their values and what makes them tick will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Alderley Edge Hotel.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager position. Highlight your relevant experience in food and beverage operations, and share specific examples of how you've exceeded guest expectations in the past.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences. Remember, we appreciate a well-organised approach!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at Alderley Edge Hotel!
How to prepare for a job interview at Alderley Edge Hotel
✨Know the Company Inside Out
Before your interview, take some time to research Alderley Edge Hotel and JW Lees. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your hands-on experience in food and beverage operations. Prepare specific examples of how you've successfully managed events like weddings or conferences. Highlight your ability to motivate and support your team, as this is crucial for the Assistant Manager role.
✨Demonstrate Your 'We Can Do' Attitude
During the interview, embody the 'we can do' attitude that the hotel values. Share stories that illustrate your problem-solving skills and how you've gone above and beyond to exceed guest expectations. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the hotel's plans for growth or how they support staff development. This shows that you're not just interested in the job, but also in contributing to the hotel's success.
