Hospital Engagement Manager in Liverpool

Hospital Engagement Manager in Liverpool

Liverpool Full-Time 39428 - 50450 £ / year (est.) No home office possible
Alder Hey Children's Charity

At a Glance

  • Tasks: Inspire NHS colleagues and families to engage with the charity and enhance patient care.
  • Company: Alder Hey Children’s Charity, dedicated to improving lives of young patients.
  • Benefits: Competitive salary, four-day work week, and a supportive work environment.
  • Other info: Join a dynamic team committed to creativity and collaboration.
  • Why this job: Make a real difference in children's lives while building meaningful relationships.
  • Qualifications: Strong communication skills and a passion for philanthropy.

The predicted salary is between 39428 - 50450 £ per year.

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital. This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision. As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.

We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.

Key Responsibilities will include:

  • Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
  • Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
  • Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
  • Spot strategic opportunities for increasing NHS colleague and family engagement.
  • Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
  • Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
  • Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
  • Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.
  • Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Additional Information:

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. The post holder will be required to complete an enhanced DBS disclosure check.

Closing date: Monday 11 May 2026

Interview date (to be held at Alder Hey): Monday 18 May 2026

Hospital Engagement Manager in Liverpool employer: Alder Hey Children's Charity

Alder Hey Children’s Charity is an exceptional employer, dedicated to enhancing the lives of young patients and their families through innovative fundraising initiatives. With a strong emphasis on collaboration, creativity, and passion, employees enjoy a supportive work culture that fosters personal and professional growth. The recent adoption of a four-day working week demonstrates our commitment to work-life balance, making Alder Hey a truly rewarding place to contribute to meaningful change in the community.
Alder Hey Children's Charity

Contact Detail:

Alder Hey Children's Charity Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospital Engagement Manager in Liverpool

✨Tip Number 1

Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for making a difference shine through. We want to see how you can embody our values of courage, teamwork, and creativity!

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. This not only gives you insider info but also shows your genuine interest in being part of the Alder Hey family.

✨Tip Number 3

Prepare some thoughtful questions for your interview. Ask about how the charity engages with families or what innovative projects are on the horizon. This shows us that you're not just looking for a job; you're eager to contribute to our mission.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. We love seeing that extra effort!

We think you need these skills to ace Hospital Engagement Manager in Liverpool

Relationship Building
Advocacy
Engagement
Communication Skills
Training Delivery
Collaboration
Fundraising Strategy
Marketing and Communications
Networking
Trust Building
Project Management
Philanthropy Knowledge
Public Speaking
Strategic Thinking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about making a difference in the lives of young patients and their families.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can build relationships and engage with NHS colleagues, so showcase any past experiences that demonstrate this!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Alder Hey Children's Charity

✨Know the Charity Inside Out

Before your interview, dive deep into Alder Hey Children’s Charity's mission and values. Understand their projects and how they impact young patients. This knowledge will help you connect your experience to their goals and show your genuine interest in the role.

✨Showcase Your Relationship-Building Skills

As a Hospital Engagement Manager, building relationships is key. Prepare examples of how you've successfully engaged with diverse groups in the past. Highlight your communication skills and any relevant experiences that demonstrate your ability to inspire and connect with others.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and engagement strategies. Think about how you would approach increasing NHS colleague and family engagement or delivering training sessions. Practising these scenarios can help you articulate your thought process clearly.

✨Embrace Their Values

Familiarise yourself with Alder Hey's values: courage, togetherness, passion, and magic. Be ready to discuss how you embody these values in your work. Sharing personal stories that reflect these principles will resonate well with the interviewers and show you're a great cultural fit.

Hospital Engagement Manager in Liverpool
Alder Hey Children's Charity
Location: Liverpool

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