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- Tasks: Engage with customers via phone and email, providing updates and support.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced settings.
- Qualifications: Strong computer skills, attention to detail, and effective communication are essential.
- Other info: Ideal for those looking to kickstart their career in sales and customer relations.
The predicted salary is between 28800 - 43200 £ per year.
Sales & Product Advisor – Role Profile Duties include but not limited to: Liaising with customers via telephone & email Answer queries and obtain relevant information. Advising customers on order status e.g., stock availability, delivery updates etc. Printing of email orders, replying to customer via email Raising customer invoices, orders & works orders Using the company system to input sales orders whilst checking prices against customers own price list. Using the company system to raise works orders for production of manufactured items. Checking orders raised by other staff for errors such as delivery addresses, product codes and quantities, prices etc. Liaise with accounts where relevant to ensure customer account is up to date. Maintaining and updating sales and customer records. Liaising with production & warehouse team General office admin duties Managing the post, i.e. franking etc. The candidate must be confident in answering telephone calls with a keen eye for detail and the ability to work in a fast-moving environment. Ideal Candidate: Excellent computer and numeracy skills with good working knowledge of Microsoft office Excellent organisational skills and commitment to detail and accuracy. Effective communication skills and the ability to form and maintain business relationships. Able to work collaboratively with people across various departments. Good time management skills whilst working to deadlines
Sales + Product Advisor employer: Aldena Associates
Contact Detail:
Aldena Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales + Product Advisor
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you answer customer queries more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves liaising with customers via telephone, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to work in a fast-moving environment.
✨Tip Number 4
Demonstrate your attention to detail by discussing any experiences where accuracy was crucial. This could be in previous jobs or projects, emphasizing how you ensured everything was correct.
We think you need these skills to ace Sales + Product Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales & Product Advisor position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect your experience in customer service, sales, and administration. Emphasize your computer skills, attention to detail, and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the role. Mention specific examples of how you've successfully managed customer inquiries or collaborated with teams in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Aldena Associates
✨Show Your Communication Skills
Since the role involves liaising with customers via telephone and email, it's crucial to demonstrate your effective communication skills during the interview. Practice clear and concise responses, and be ready to discuss how you've successfully handled customer queries in the past.
✨Highlight Your Attention to Detail
The job requires a keen eye for detail, especially when checking orders for errors. Be prepared to provide examples of how you've maintained accuracy in your previous roles, whether it was through managing records or ensuring correct order processing.
✨Demonstrate Your Organizational Skills
With various duties ranging from managing customer records to liaising with different departments, showcasing your organizational skills is key. Discuss any tools or methods you use to stay organized and meet deadlines effectively.
✨Familiarize Yourself with Microsoft Office
As excellent computer skills are essential for this position, make sure you're comfortable discussing your experience with Microsoft Office. You might want to mention specific tasks you've accomplished using these tools, such as creating reports or managing spreadsheets.
