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- Tasks: Engage with customers daily, ensuring their needs are met and feedback is collected.
- Company: Alcumus is a fast-growing company focused on innovative risk management solutions for workplace safety.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Join a mission-driven team that values collaboration, creativity, and personal growth in a diverse environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role requires an EU work permit and offers a chance to make a real impact.
The predicted salary is between 28800 - 48000 £ per year.
Customer Engagement Coordinator, Manchester
Location: Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f868daf54a07
Job Views: 65
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
What that means day to day: [Insert detailed daily responsibilities here]
What you’ll need to be successful: [Insert required skills and qualifications here]
What you’ll get in return: [Insert benefits and perks here]
About Alcumus:
We believe that everyone should be able to go home safely from work every night, so we’ve made it our mission to build risk management solutions that go beyond simple box ticking exercises, embracing new and evolving technology to support our clients in keeping their workforce safe.
We’re a PE-backed, high-growth business that sets ambitious goals, moves at pace, and learns quickly. We value our people and believe that supporting their growth supports our growth. We foster a diverse culture where everyone can bring their whole self to work, making us stronger as a team.
What we stand for:
- Be a team player: Collaborate and be consciously inclusive with colleagues
- Be brave: Share ideas, challenge the status quo, and take responsibility
- Know your stuff: Continuously develop your skills and expertise
- Enjoy the journey: Contribute to a positive work environment
Equal Employment Opportunity:
Alcumus is an equal opportunity employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity, or expression. We are committed to creating an inclusive environment where everyone can bring their authentic selves to work.
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Customer Engagement Coordinator employer: Alcumus
Contact Detail:
Alcumus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Coordinator
✨Tip Number 1
Familiarise yourself with Alcumus' mission and values. Understanding their commitment to safety and risk management will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Alcumus on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Customer Engagement Coordinator role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to collaborate and be a team player. Highlighting these skills will show that you can contribute positively to their diverse culture.
✨Tip Number 4
Stay updated on industry trends related to customer engagement and risk management. Being knowledgeable about the latest technologies and practices will allow you to discuss innovative ideas during your interview.
We think you need these skills to ace Customer Engagement Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Customer Engagement Coordinator. Tailor your application to highlight relevant experiences that align with the daily tasks mentioned in the job description.
Highlight Relevant Skills: Identify the key skills and qualifications required for the role. In your CV and cover letter, emphasise your experience in customer engagement, teamwork, and any specific technologies or methodologies you are familiar with that relate to risk management solutions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention how your values align with Alcumus's mission and culture, and provide examples of how you've demonstrated being a team player and being brave in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a Customer Engagement Coordinator.
How to prepare for a job interview at Alcumus
✨Understand the Company Culture
Before your interview, take some time to research Alcumus and their values. They emphasise teamwork, bravery, and continuous development. Showing that you align with these values can make a strong impression.
✨Prepare for Behavioural Questions
Expect questions that assess how you work in a team and handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your collaborative spirit and problem-solving skills.
✨Showcase Your Communication Skills
As a Customer Engagement Coordinator, effective communication is key. Be prepared to discuss how you've successfully engaged with customers in the past and how you can contribute to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the role and the company. Inquire about their approach to employee development or how they foster inclusivity within the team.
