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For Companies At a Glance
- Tasks: Engage with customers daily, ensuring their needs are met and feedback is collected.
- Company: Alcumus is a fast-growing company focused on innovative risk management solutions for workplace safety.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Join a mission-driven team that values collaboration, creativity, and personal growth in a diverse environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role requires an EU work permit and offers a chance to make a real impact.
The predicted salary is between 28800 - 48000 £ per year.
Customer Engagement Coordinator, Manchester
Location: Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f868daf54a07
Job Views: 74
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description
What that means day to day
What you’ll need to be successful
What you’ll get in return
About Alcumus
We believe that everyone should be able to go home safely from work every night, so we’ve made it our mission to build risk management solutions that are far beyond simple box ticking exercises, instead embracing new and evolving technology that will support our clients to keep their workforce safe.
We’re a PE backed, high growth business that sets ambitious goals, moves at pace, and fails fast. We believe that if you look after your people, they look after everything else, so we place significant emphasis on providing stretch for personal development. Our growth will be your growth.
We value diversity and work hard to foster a culture where everyone can bring their whole self to work, each and every day. Every one of our people is unique, and that’s what makes Alcumus stronger as a whole.
What we stand for:
- Be a team player – working collaboratively and being consciously inclusive with your colleagues
- Be brave – sharing your ideas, challenging the status quo, and taking responsibility for the part you play
- Know your stuff – continuously developing your skills and expertise, with the support from our many learning offerings
- Enjoy the journey – contributing to a positive working environment that enables you and everyone around you to be at their best
Equal Employment Opportunity
Alcumus is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.
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Customer Engagement Coordinator employer: Alcumus
Contact Detail:
Alcumus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Coordinator
✨Tip Number 1
Familiarise yourself with Alcumus' mission and values. Understanding their commitment to safety and risk management will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Alcumus on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Customer Engagement Coordinator role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to collaborate and be a team player. Highlighting these skills will show that you can contribute positively to their diverse culture.
✨Tip Number 4
Stay updated on industry trends related to customer engagement and risk management. Being knowledgeable about the latest technologies and practices will allow you to discuss innovative ideas during your interview.
We think you need these skills to ace Customer Engagement Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Customer Engagement Coordinator. Tailor your application to highlight relevant experiences that align with the daily tasks mentioned in the job description.
Highlight Relevant Skills: Identify the key skills and qualifications required for the role. In your CV and cover letter, emphasise your experience in customer engagement, teamwork, and any specific technologies or methodologies you are familiar with that relate to risk management solutions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention how your values align with Alcumus's mission and culture, and provide examples of how you've demonstrated being a team player and being brave in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a Customer Engagement Coordinator.
How to prepare for a job interview at Alcumus
✨Understand the Company Culture
Before your interview, take some time to research Alcumus and their values. They emphasise teamwork, bravery, and continuous development. Showing that you align with these values can make a strong impression.
✨Prepare for Behavioural Questions
Expect questions that assess how you work in a team and handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your collaborative spirit and problem-solving skills.
✨Showcase Your Communication Skills
As a Customer Engagement Coordinator, effective communication is key. Be prepared to discuss how you've successfully engaged with customers in the past and how you can contribute to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the role and the company. Inquire about their approach to employee development or how they foster inclusivity within the team.
