Senior Tech Support Engineer — 3rd Line, SLA‑Focused in Cardiff

A leading technology firm based in Cardiff is looking for an individual to provide 3rd line technical support to over 800 users, ensuring high customer service standards. The candidate should have experience with ticket management systems and Microsoft 365 along with strong communication skills. This position offers a flexible work culture, generous holiday allowance, and various employee benefits. A Degree and relevant certifications are desirable. Candidates should be team players with strong problem-solving capabilities. #J-18808-Ljbffr