Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and complete pre-audit checks via phone and email.
- Company: Dynamic compliance solutions provider based in Cardiff.
- Benefits: Enhanced parental leave, healthcare plans, and professional development opportunities.
- Why this job: Join a team that values attention to detail and customer service excellence.
- Qualifications: Strong customer service skills and keen attention to detail required.
- Other info: Work three days a week in the office with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A compliance solutions provider based in Cardiff is seeking a Customer Service Support Officer. This role involves completing pre-audit checks and providing support to customers through phone and email. The ideal candidate will possess strong customer service skills and a keen attention to detail, ensuring the verification of important documentation. The position requires three days a week in the office. Benefits include enhanced parental leave and healthcare plans, as well as opportunities for professional development.
Health & Safety Compliance Support for Audits & Customer Care in Cardiff employer: Alcumus Safecontractor
Contact Detail:
Alcumus Safecontractor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Safety Compliance Support for Audits & Customer Care in Cardiff
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help us tailor our conversations and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or queries. We want to demonstrate that we can keep our cool and provide top-notch support.
✨Tip Number 3
Prepare some questions for the interview! Asking about the team dynamics or how they measure success in this role shows that we’re engaged and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and we can track our progress easily.
We think you need these skills to ace Health & Safety Compliance Support for Audits & Customer Care in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and attention to detail. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about health and safety compliance and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since this role involves supporting customers via phone and email, make sure to demonstrate your communication skills in your application. Clear and concise writing will go a long way in showing us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Alcumus Safecontractor
✨Know Your Compliance Basics
Before the interview, brush up on key compliance regulations and standards relevant to the role. This will not only show your knowledge but also demonstrate your commitment to the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Attention to Detail is Key
Since the role involves verifying important documentation, be ready to discuss how you ensure accuracy in your work. Mention any tools or methods you use to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to audits or how they support professional development for their staff.
