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- Tasks: Lead innovative ServiceNow solutions and guide teams to success.
- Company: Join Alcor Solutions, a dynamic leader in digital transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for continuous learning.
- Why this job: Make a real impact by empowering clients through cutting-edge ServiceNow solutions.
- Qualifications: 8+ years IT experience with strong ServiceNow expertise and certifications.
- Other info: Collaborative environment with a focus on innovation and customer excellence.
The predicted salary is between 36000 - 60000 £ per year.
Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high‑performing solutions. This position follows a hybrid work model and requires travel to the Hook office on a need basis.
Key Responsibilities
- Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery.
- Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps.
- Lead client‑facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints.
- Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards.
- Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption.
- Own and evolve estimation models, technical collateral, and reusable solution assets.
- Serve as a hands‑on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams.
- Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions.
- Act as a resident architect for strategic accounts as needed, supporting long‑term customer success.
Required Qualifications
- 8+ years of total IT experience with at least 5+ years of deep hands‑on ServiceNow experience.
- Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).
- Strong architectural understanding of the ServiceNow platform, with ability to lead the end‑to‑end technical solution lifecycle.
- Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting.
- Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade‑offs and risks.
- Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required.
- Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field.
Preferred Qualifications
- Experience with large‑scale ServiceNow transformations or enterprise platform adoption programs.
- Familiarity with integrations, custom app development, and multi‑instance architecture.
- Prior experience serving as a trusted technical advisor in both pre‑sales and delivery phases.
At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.
ServiceNow Architect in Hook employer: Alcor Solutions, Inc.
Contact Detail:
Alcor Solutions, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in Hook
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the hunt for a ServiceNow Architect role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past ServiceNow projects and solutions. This will not only demonstrate your expertise but also give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your Agile and Scrum knowledge. Since you'll be leading teams in these environments, being able to discuss your experience confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come in directly, and it gives you a better chance to stand out. Plus, it shows you're genuinely interested in joining our team at Alcor Solutions.
We think you need these skills to ace ServiceNow Architect in Hook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Architect role. Highlight your hands-on experience with ServiceNow and any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your architectural leadership and how you've delivered value in past projects. We love a good story!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your exceptional communication skills. Whether it’s through your CV or cover letter, let us see how you can effectively convey complex ideas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Alcor Solutions, Inc.
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially the product lines mentioned in the job description. Be ready to discuss your hands-on experience and how you've successfully delivered solutions in ITSM, ITOM, or any other relevant areas.
✨Showcase Your Leadership Skills
As a ServiceNow Architect, you'll need to demonstrate your ability to lead teams and guide clients. Prepare examples of how you've led Agile implementations or client workshops, and be ready to discuss how you translate business goals into technical solutions.
✨Communicate Clearly and Confidently
Exceptional communication is key for this role. Practice articulating your thoughts clearly, especially when discussing technical trade-offs or risks. Use real-life scenarios to illustrate your points and show how you can effectively manage stakeholder expectations.
✨Prepare for Technical Questions
Expect some deep-dive technical questions during the interview. Review architectural principles and be prepared to discuss your approach to solution design and delivery. Think about how you would handle specific challenges or scenarios that may arise in a ServiceNow environment.