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- Tasks: Drive sales growth and build strong relationships in surgical accounts.
- Company: Join Alcon, a global leader in eye care, making a real impact.
- Benefits: Enjoy a competitive salary, sales bonuses, and a company car.
- Other info: Flexible work schedule with opportunities for career growth and development.
- Why this job: Be part of a team that helps people see brilliantly every day.
- Qualifications: Sales experience in a theatre environment and excellent communication skills.
The predicted salary is between 45000 - 60000 ÂŁ per year.
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
The main purpose of the Surgical Account Manager role is to represent Alcon in Surgical Accounts planning & execution and acting as a single point of contact for both clinical & non-clinical customers in cataract departments. This is a fantastic opportunity to work with one of the world’s leading eye hospitals, one of Alcon’s key customers.
As a Surgical Account Manager, you will be responsible for achieving sales growth by ensuring strong customer relationships are built, pull-through of IOLs and cataract products, lead generation and identification for Alcon equipment, supporting stock management of other product categories, managing product availability issues and ensuring invoicing/contract follow up. In this role, a typical day will include:
- Owner of total Alcon sales performance within the account
- Key owner over sales and market share of Total Alcon IOL portfolio
- Secondary monitoring and support of Consumables availability and consumption
- Equipment lead initiation supported by product experts
- To derive insight and intelligence from the current customer environment and transform this understanding into successful commercial execution
- To provide end-to-end customer support for cataract customers, helping coordinate specialist roles activities & plans (market access, advanced technologies, corporate accounts, etc.)
- Map decision making process and key stakeholders in order to inform and implement the business plan
- Build good relationships with key stakeholders, representing Alcon
- Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs
- Play an active role in “bottom-up” demand generation following up with contract negotiations
- Prepare & negotiate quotes with customer
- Liaise with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions
- Initiate and drive local events that serve customer´s needs
- Follow & report on competitor activities
- Convert from competition with value-based selling (involving product experts for particular product categories)
What you’ll bring to Alcon:
- Sales experience in a Theatre environment
- Consultative selling experience in B2B industries (ideally, high-end Med Dev)
- Ideally Ophthalmology experience but not essential
- Customer facing role interacting with medical & non-medical staff
- Cross-functional and matrix working
- Utilization of budget impact models and demonstrating value concepts
- Strong business and selling acumen
- Excellent communication and negotiation skills, both technically and interpersonally
- Strong problem-solving skills
- General understanding of surgical techniques and anatomy, physiology, pathology, and optics
How can you thrive at Alcon?
- Manage your own workload and schedule while hitting your set targets
- Collaborate with teammates to share best practices and learnings as work evolves
- See your career like never before with focused growth and development opportunities.
Surgical Account Manager employer: Alcon
Contact Detail:
Alcon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current Surgical Account Managers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Alcon’s products and their impact on patient care. Be ready to discuss how your sales experience aligns with their needs, especially in the theatre environment. Show them you’re not just another candidate, but someone who truly understands their mission.
✨Tip Number 3
Practice your consultative selling approach! Think of ways to demonstrate how you can match Alcon's products with customer needs. Role-play scenarios with friends or mentors to refine your pitch and get comfortable with the sales process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Alcon. Let’s make sure your skills shine through!
We think you need these skills to ace Surgical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Surgical Account Manager role. Highlight your sales experience, especially in a Theatre environment, and any consultative selling you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about eye care and how you can contribute to Alcon's mission. Be sure to mention any relevant experience with medical devices or customer relationships.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're serious about joining the Alcon team!
How to prepare for a job interview at Alcon
✨Know Your Products Inside Out
As a Surgical Account Manager, you'll need to be well-versed in Alcon's IOLs and cataract products. Make sure you research these thoroughly before your interview. Understand their features, benefits, and how they compare to competitors. This knowledge will help you demonstrate your consultative selling skills.
✨Build Rapport with Key Stakeholders
During the interview, think about how you can showcase your ability to build relationships. Prepare examples of how you've successfully engaged with both clinical and non-clinical staff in previous roles. Highlight your communication and negotiation skills, as these are crucial for managing customer relationships.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in sales and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will show that you have strong problem-solving abilities, which are essential for navigating the complexities of surgical accounts.
✨Show Your Passion for Eye Care
Alcon is all about helping people see brilliantly, so make sure your passion for eye care shines through. Share any relevant experiences or motivations that drive you to work in this field. This will help you connect with the interviewers and demonstrate that you're aligned with the company's mission.