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- Tasks: Drive growth in eye care by implementing innovative solutions and engaging with customers.
- Company: Join Alcon, a leader in eye health innovation with a passionate team.
- Benefits: Enjoy competitive pay, bonuses, healthcare, and a great pension plan.
- Other info: Flexible work schedule with opportunities for personal and professional growth.
- Why this job: Make a real impact on patient experiences and enhance your career in a dynamic environment.
- Qualifications: Experience in optical fields and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognising your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
As a Practice Solutions Manager, you will play a crucial role in driving the growth of Alcon's market share and CL penetration within the assigned top potential accounts through implementation of the value-adding services driving customer engagement including digital solutions, category growth events and sell-out activities. The PSM delivers trainings and coordinates educational events in collaboration with the Professional Education team to enhance the skills of the ECPs.
The PSM is an experienced professional offering high-level commercial consultancy, providing technical advice from internal/external experts and digital platform implementation expertise. In this role, a typical day will include:
- Working in tandem with Senior BDM by partnering consultatively with Account Lead/Decision Maker, ECPs and other Store Team members as needed to achieve mutually aligned goals aiming to deliver outstanding customer experience, drive patient engagement and improve retention for the practice, enabling increased Alcon market share, incremental sales and achieve sales targets.
- Promote the introduction of Alcon's digital platform and encourage new prescriptions/subscriptions, accelerating customer acquisition and consumer enrollment to subscription services.
- Assist ECPs to improve the consumer journey experience within the practice (CL awareness, practice efficiency opportunities, post fitting support, subscriptions programs through digital platform) to accelerate CL sales growth and market share gain.
- Responsible for planning fitting events to effectively support patient journey and enhance consumer experience with strategic Alcon brands.
- Maximise Alcon in-store visibility through POS materials and other visual merchandising initiatives.
- Coordinates the educational curricula in collaboration with the Professional Education team.
- Collaborate locally with Senior Business Development Managers, Professional Education and Marketing to create and implement outstanding practice support model.
What you’ll bring to Alcon:
- Relationships are key and having a drive to understand customer businesses and identify needs is important as well as having the ability to challenge and sell using insights.
- Business administration, with extensive optical training/experience on the job.
- Opticians/optometrists with commercial experience.
- A motivated and driven individual who can show us that they can achieve great things and bring something extra to this high performing team.
- Agility and creativity in looking for solutions to our customer and company needs.
- Highly organised and good communication skills at all levels.
- Good Commercial awareness/business acumen.
- Adaptable/Flexible.
How can you thrive at Alcon?
- Competitive Compensation package including performance bonus, company car or allowance, private medical healthcare & attractive pension contribution.
- Manage your own workload and schedule while hitting your set targets.
- Collaborate with teammates to share best practices and learnings as work evolves.
- See your career like never before with focused growth and development opportunities.
Practice Solutions Manager in Manchester employer: Alcon
Contact Detail:
Alcon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Solutions Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Alcon on LinkedIn. Ask them about their experiences and any tips they might have for landing the Practice Solutions Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Alcon's products and services inside out. Dive into their digital platforms and think about how you can enhance customer engagement. Show us that you’re not just interested in the role, but that you’re passionate about making a difference in eye health!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your commercial acumen and ability to drive growth. Create a mock presentation where you outline how you would approach increasing Alcon's market share. This will help you articulate your ideas clearly during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re serious about joining our team and contributing to the amazing work we do at Alcon.
We think you need these skills to ace Practice Solutions Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Practice Solutions Manager role. Highlight your relevant experience in optical training and commercial consultancy, and don’t forget to showcase your skills in customer engagement and digital solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about enhancing sight and how your background aligns with our mission at Alcon. Be sure to mention specific examples of how you've driven growth or improved customer experiences in previous roles.
Showcase Your Communication Skills: As a Practice Solutions Manager, strong communication is key. In your application, demonstrate your ability to engage with various stakeholders, from ECPs to decision-makers. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our team at Alcon!
How to prepare for a job interview at Alcon
✨Know Your Stuff
Make sure you understand Alcon's products and services, especially in the Vision Care sector. Familiarise yourself with their digital platforms and how they enhance customer engagement. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the Practice Solutions Manager position. Highlight any experience you have in driving market share or working with ECPs. Use specific examples to demonstrate your commercial acumen and problem-solving skills.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about Alcon’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
✨Demonstrate Your Agility
Be ready to discuss how you've adapted to challenges in the past. Alcon values creativity and flexibility, so share examples of how you've found innovative solutions to meet customer needs or improve processes in your previous roles.