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- Tasks: Drive growth and enhance customer engagement through innovative solutions and training.
- Company: Join Alcon, a leader in eye care with an inclusive culture.
- Benefits: Competitive pay, performance bonuses, healthcare, and pension contributions.
- Why this job: Make a real impact in the eye care industry while developing your skills.
- Qualifications: Motivated individuals with strong communication and organisational skills.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Practice Solutions Manager you will play a crucial role in driving the growth of Alcon's market share and CL penetration within the assigned top potential accounts through implementation of the value adding services driving customer engagement including digital solutions, category growth events and sell-out activities. The PSM delivers trainings, coordinates educational events in collaboration with the Professional Education team to enhance the skills of the ECPs. The PSM is an experienced professional offering high-level commercial consultancy, providing technical advice from internal/external experts and digital platform implementation expertise.
Responsibilities
- Working in tandem with Senior BDM by partnering consultatively with Account Lead/Decision Maker, ECPs and other Store Team members as needed to achieve mutually aligned goals aiming to deliver outstanding customer experience, drive patient engagement and improve retention for the practice, enabling increased Alcon market share, incremental sales and achieve sales targets.
- Promote the introduction of Alcon's digital platform and encourage new prescriptions/subscriptions, accelerating customer acquisition and consumer enrollment to subscription services.
- Assist ECPs to improve the consumer journey experience within the practice (CL awareness, practice efficiency opportunities such as around fitting), post fitting support, subscriptions programs through digital platform to accelerate CL sales growth and market share gain.
- Responsible for planning fitting events to effectively support patient journey and enhance consumer experience with strategic Alcon brands.
- Maximise Alcon in-store visibility through POS materials and other visual merchandising initiatives.
- Coordinate the educational curricula in collaboration with the Professional Education team.
- Collaborate locally with Senior Business Development Managers, Professional Education and Marketing to create and implement outstanding practice support model.
- Manage your own workload and schedule while hitting your set targets.
Qualities & Qualifications
- A motivated and driven individual who can show us that they can achieve great things and bring something extra to this high performing team.
- Agility and creativity in looking for solutions to our customer and company needs.
- Highly organised and good communication skills at all levels.
- Good commercial awareness/business acumen.
- Adaptable/flexible.
Compensation & Benefits
Competitive Compensation package including performance bonus, company car or allowance, private medical healthcare & attractive pension contribution.
Practice Solution Manager - Greater London in City of London employer: Alcon
Contact Detail:
Alcon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Solution Manager - Greater London in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at Alcon on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Alcon's latest projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to our mission and values.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating how your skills align with the responsibilities of the Practice Solutions Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Practice Solution Manager - Greater London in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Practice Solutions Manager role. Highlight your commercial consultancy experience and any relevant digital platform expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven customer engagement or improved practices in previous positions. We love a good story!
Showcase Your Communication Skills: Since this role involves working closely with ECPs and other team members, demonstrate your communication prowess in your application. Use clear, concise language and make sure to convey your ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Alcon
✨Know Your Stuff
Make sure you understand Alcon's products and services inside out. Familiarise yourself with their digital platforms and how they enhance customer engagement. This will show that you're not just interested in the role, but also in the company’s mission.
✨Showcase Your Experience
Prepare to discuss your previous roles where you've driven growth or improved customer experiences. Use specific examples that highlight your commercial consultancy skills and how you've successfully implemented solutions in past positions.
✨Engage with Questions
Come armed with thoughtful questions about the role and the team dynamics. This demonstrates your interest and helps you gauge if the company culture aligns with your values. Ask about their approach to training and collaboration with the Professional Education team.
✨Demonstrate Agility and Creativity
Be ready to share instances where you've had to think on your feet or come up with innovative solutions. Highlighting your adaptability will resonate well, especially since the role requires a flexible approach to meet customer needs.
