Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales growth and build strong relationships in surgical accounts.
- Company: Join Alcon, a global leader in eye care, making a real impact.
- Benefits: Sales bonus, company car, and opportunities for career growth.
- Other info: Dynamic role with a focus on collaboration and personal development.
- Why this job: Be part of a team that helps people see brilliantly every day.
- Qualifications: Sales experience in a theatre environment and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
The main purpose of the Surgical Account Manager role is to represent Alcon in Surgical Accounts planning & execution and acting as a single point of contact for both clinical & non-clinical customers in cataract departments. This is a fantastic opportunity to work with one of the world’s leading eye hospitals, one of Alcon’s key customers.
As a Surgical Account Manager, you will be responsible for achieving sales growth by ensuring strong customer relationships are built, pull-through of IOLs and cataract products, lead generation and identification for Alcon equipment, supporting stock management of other product categories, managing product availability issues and ensuring invoicing/contract follow up. In this role, a typical day will include:
- Owner of total Alcon sales performance within the account.
- Key owner over sales and market share of Total Alcon IOL portfolio.
- Secondary monitoring and support of Consumables availability and consumption.
- Equipment lead initiation supported by product experts.
- To derive insight and intelligence from the current customer environment and transform this understanding into successful commercial execution.
- To provide end-to-end customer support for cataract customers, helping coordinate specialist roles activities & plans (market access, advanced technologies, corporate accounts, etc.).
- Map decision making process and key stakeholders in order to inform and implement the business plan.
- Build good relationships with key stakeholders, representing Alcon.
- Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
- Play an active role in “bottom-up” demand generation following up with contract negotiations.
- Prepare & negotiate quotes with customer.
- Liaise with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
- Initiate and drive local events that serve customer´s needs.
- Follow & report on competitor activities.
- Convert from competition with value-based selling (involving product experts for particular product categories).
What you’ll bring to Alcon:
- Sales experience in a Theatre environment.
- Consultative selling experience in B2B industries (ideally, high-end MedDev).
- Ideally Ophthalmology experience but not essential.
- Customer facing role interacting with medical & non-medical staff.
- Cross-functional and matrix working.
- Utilization of budget impact models and demonstrating value concepts.
- Strong business and selling acumen.
- Excellent communication and negotiation skills, both technically and interpersonally.
- Strong problem-solving skills.
- General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
How can you thrive at Alcon?
- Manage your own workload and schedule while hitting your set targets.
- Collaborate with teammates to share best practices and learnings as work evolves.
- See your career like never before with focused growth and development opportunities.
- Sales Bonus, Company Car/Car Allowance.
Alcon Careers: See your impact at www.alcon.com/careers
Surgical Account Manager – London employer: Alcon Research
Contact Detail:
Alcon Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Account Manager – London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Alcon or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching Alcon’s products and recent developments in eye care. Show us you’re not just another candidate; demonstrate your passion for the field and how you can contribute to their mission.
✨Tip Number 3
Practice your consultative selling approach. Think about how you would align Alcon’s products with customer needs. We want to see you in action, so role-play scenarios with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Alcon team and making an impact in the lives of patients.
We think you need these skills to ace Surgical Account Manager – London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Surgical Account Manager role. Highlight your sales experience, especially in a Theatre environment, and any consultative selling you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about eye care and how you can contribute to Alcon's mission. Be sure to mention specific experiences that relate to the job description.
Showcase Your Communication Skills: Since this role involves interacting with both clinical and non-clinical staff, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your negotiation prowess!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Alcon Research
✨Know Your Products Inside Out
As a Surgical Account Manager, you'll be dealing with IOLs and cataract products daily. Make sure you research Alcon's product range thoroughly. Understand their features, benefits, and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Build Rapport with Interviewers
Since this role involves strong customer relationships, show your interpersonal skills during the interview. Be friendly, approachable, and engage with your interviewers. Ask them about their experiences at Alcon and share your own relevant stories to create a connection.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and consultative selling skills. Prepare examples from your past experience where you've successfully navigated challenges in a sales environment, particularly in a medical or surgical context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Understanding of the Market
Show that you’re not just familiar with Alcon but also understand the broader ophthalmology market. Research current trends, challenges, and opportunities within the industry. This will help you articulate how you can contribute to Alcon’s success and align with their goals.