At a Glance
- Tasks: Drive growth in eye care market through innovative solutions and customer engagement.
- Company: Join Alcon, a leader in global eye health with a passion for innovation.
- Benefits: Competitive pay, performance bonuses, healthcare, and flexible work schedules.
- Other info: Opportunities for personal growth and collaboration with a high-performing team.
- Why this job: Make a real impact on patient experiences and enhance your career in a dynamic environment.
- Qualifications: Experience in business administration or optical fields, with strong communication skills.
The predicted salary is between 50000 - 65000 € per year.
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
As a Practice Solutions Manager you will play a crucial role in driving the growth of Alcon's market share and CL penetration within the assigned top potential accounts through implementation of the value adding services driving customer engagement including digital solutions, category growth events and sell-out activities. The PSM delivers trainings, coordinates educational events in collaboration with Professional Education team to enhance the skills of the ECPs. The PSM is an experienced professional offering high-level commercial consultancy, providing technical advice from internal/external experts and digital platform implementation expertise.
In this role, a typical day will include:
- Working in tandem with Senior BDM by partnering consultatively with Account Lead/Decision Maker, ECPs and other Store Team members as needed to achieve mutually aligned goals aiming to deliver outstanding customer experience, drive patient engagement and improve retention for the practice, enabling increased Alcon market share, incremental sales and achieve sales targets.
- Promote the introduction of Alcon's digital platform and encourage new prescriptions/subscriptions, accelerating customer acquisition and consumer enrollment to subscription services.
- Assist ECPs to improve the consumer journey experience within the practice (CL awareness, practice efficiency opportunities (e.g. around fitting), post fitting support, subscriptions programs through digital platform) to accelerate CL sales growth and market share gain.
- Responsible for planning fitting events to effectively support patient journey and enhance consumer experience with strategic Alcon brands.
- Maximize Alcon in-store visibility through POS materials and other visual merchandising initiatives.
- Coordinates the educational curricula in collaboration with Professional Education team.
- Collaborate locally with Senior Business Development Managers, Professional Education and Marketing to create and implement outstanding practice support model.
What you’ll bring to Alcon:
- Relationships are key and having a drive to understand customer businesses and identify needs is important as well as having the ability to challenge and sell using insights.
- Business administration, with extensive optical training/experience on the job.
- Opticians/optometrists with commercial experience.
- A motivated and driven individual who can show us that they can achieve great things and bring something extra to this high performing team.
- Agility and creativity in looking for solutions to our customer and company needs.
- Highly organised and good communication skills at all levels.
- Good Commercial awareness/business acumen.
- Adaptable/Flexible.
How can you thrive at Alcon?
- Competitive Compensation package including performance bonus, company car or allowance, private medical healthcare & attractive pension contribution.
- Manage your own workload and schedule while hitting your set targets.
- Collaborate with teammates to share best practices and learnings as work evolves.
- See your career like never before with focused growth and development opportunities.
Practice Solutions Manager - North West HPA in Nottingham employer: Alcon MX
At Alcon, we are dedicated to enhancing sight and improving lives, making us an exceptional employer for those passionate about eye health. Our inclusive culture fosters collaboration and innovation, providing employees with competitive compensation, private medical healthcare, and robust career development opportunities. Join us in the North West HPA region, where you can make a meaningful impact while enjoying a flexible work environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Solutions Manager - North West HPA in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Alcon on LinkedIn. Ask them about their experiences and any tips they might have for landing the Practice Solutions Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding Alcon's products and services inside out. Dive into their digital platforms and think about how you can enhance customer engagement. Show us that you’re not just interested in the role, but that you’re passionate about making a difference in eye health!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your commercial acumen and ability to build relationships. Role-play with a friend or mentor to refine your communication skills and ensure you can confidently discuss how you’d drive growth and improve customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the team and ready to contribute to Alcon’s mission of enhancing sight.
We think you need these skills to ace Practice Solutions Manager - North West HPA in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Practice Solutions Manager role. Highlight any relevant optical training or commercial experience you have, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing sight and how your background can contribute to Alcon's mission. Be sure to mention specific examples of how you've driven customer engagement in the past.
Showcase Your Communication Skills:Since this role involves working closely with ECPs and other stakeholders, it's important to demonstrate your communication skills. Use clear and concise language in your application, and consider including examples of successful collaborations you've had in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all applicants efficiently. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Alcon MX
✨Know Your Stuff
Make sure you understand Alcon's products and services, especially in the context of vision care. Familiarise yourself with their digital platforms and how they enhance customer engagement. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Relationship Skills
Since relationships are key in this role, prepare examples of how you've successfully built and maintained professional relationships in the past. Think about specific instances where you identified customer needs and provided solutions that drove results.
✨Be Ready to Discuss Strategy
Think about how you would approach driving market share and customer engagement for Alcon. Prepare to discuss your strategies for planning fitting events or enhancing the consumer journey. This will demonstrate your commercial awareness and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about Alcon’s goals and challenges in the North West HPA region. This not only shows your enthusiasm but also your strategic thinking. It’s a great way to engage with the interviewers and leave a lasting impression.
