At a Glance
- Tasks: Drive sales growth and build strong relationships in surgical accounts.
- Company: Join Alcon, a global leader in eye care innovation.
- Benefits: Enjoy a competitive salary, sales bonus, and company car allowance.
- Other info: Remote role with excellent growth opportunities and collaborative culture.
- Why this job: Make a real impact in patients' lives while advancing your career.
- Qualifications: Sales experience in a theatre environment and strong communication skills.
The predicted salary is between 50000 - 65000 € per year.
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
The main purpose of the Surgical Account Manager role is to represent Alcon in Surgical Accounts planning & execution and acting as a single point of contact for both clinical & non-clinical customers in cataract departments. This is a fantastic opportunity to work with one of the world's leading eye hospitals, one of Alcon's key customers.
As a Surgical Account Manager, you will be responsible for achieving sales growth by ensuring strong customer relationships are built, pull-through of IOLs and cataract products, lead generation and identification for Alcon equipment, supporting stock management of other product categories, managing product availability issues and ensuring invoicing/contract follow up.
In this role, a typical day will include:
- Owner of total Alcon sales performance within the account.
- Key owner over sales and market share of Total Alcon IOL portfolio.
- Secondary monitoring and support of Consumables availability and consumption.
- Equipment lead initiation supported by product experts.
- To derive insight and intelligence from the current customer environment and transform this understanding into successful commercial execution.
- To provide end-to-end customer support for cataract customers, helping coordinate specialist roles activities & plans (market access, advanced technologies, corporate accounts, etc.).
- Map decision making process and key stakeholders in order to inform and implement the business plan.
- Build good relationships with key stakeholders, representing Alcon.
- Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
- Play an active role in "bottom-up" demand generation following up with contract negotiations.
- Prepare & negotiate quotes with customer.
- Liaise with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
- Initiate and drive local events that serve customer ́s needs.
- Follow & report on competitor activities.
- Convert from competition with value-based selling (involving product experts for particular product categories).
What you'll bring to Alcon:
- Sales experience in a Theatre environment.
- Consultative selling experience in B2B industries (ideally, high-end MedDev).
- Ideally Ophthalmology experience but not essential.
- Customer facing role interacting with medical & non-medical staff.
- Cross-functional and matrix working.
- Utilization of budget impact models and demonstrating value concepts.
- Strong business and selling acumen.
- Excellent communication and negotiation skills, both technically and interpersonally.
- Strong problem-solving skills.
- General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
- Manage your own workload and schedule while hitting your set targets.
- Collaborate with teammates to share best practices and learnings as work evolves.
- See your career like never before with focused growth and development opportunities.
- Sales Bonus, Company Car/Car Allowance.
Surgical Account Manager – London employer: Alcon MX
At Alcon, we pride ourselves on being a leading employer in the eye care industry, offering our Surgical Account Managers in London a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide tailored development opportunities and a supportive culture that values contributions and commitment. Our competitive benefits, including sales bonuses and company car allowances, ensure that you are rewarded for your hard work while making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Surgical Account Manager – London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Alcon or similar companies. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching Alcon's products and recent innovations. Show them you’re not just another candidate; you’re genuinely interested in their mission to help people see brilliantly.
✨Tip Number 3
Practice your consultative selling approach. Think about how you can align Alcon’s offerings with customer needs. Role-play with a friend to nail down your pitch and responses to common questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Alcon.
We think you need these skills to ace Surgical Account Manager – London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Surgical Account Manager role. Highlight relevant sales experience, especially in a Theatre environment, and any consultative selling skills you have. We want to see how your background aligns with what we do at Alcon!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eye care and how you can contribute to our mission. Be sure to mention specific experiences that demonstrate your ability to build strong customer relationships.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving skills. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours. Share examples of how you've tackled challenges in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining the Alcon team!
How to prepare for a job interview at Alcon MX
✨Know Your Products Inside Out
As a Surgical Account Manager, you'll be dealing with IOLs and cataract products. Make sure you understand the features, benefits, and competitive advantages of these products. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales roles, especially in a Theatre environment or B2B industries. Use specific examples to illustrate how you've built customer relationships and achieved sales growth. This will show that you have the relevant experience Alcon is looking for.
✨Understand the Customer Landscape
Familiarise yourself with the key stakeholders in cataract departments and the decision-making processes involved. Being able to discuss how you would map these out and engage with them will demonstrate your strategic thinking and consultative selling approach.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing product availability issues or negotiating contracts. Think through potential scenarios and prepare your responses to showcase your problem-solving skills and ability to drive results.
