Alcidion Corp. is seeking a proactive Service Desk Analyst to join our UK support team. You will provide technical and functional support across the Alcidion product suite, triaging incidents and resolving them within SLAs in healthcare environments, including EPR systems.
You will work with a collaborative team to document incidents, escalate where needed, and contribute to continuous service improvement while supporting our FHIR-based platforms across NHS Trusts.
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Healthcare IT Service Desk Analyst employer: Alcidion Corp.
At Alcidion, we pride ourselves on being an exceptional employer, fostering a culture that is inclusive, supportive, and driven by a shared purpose to transform healthcare. Our flexible working environment, comprehensive health and wellbeing initiatives, and commitment to employee growth ensure that every team member can thrive both personally and professionally. Join us in making a meaningful impact while enjoying the camaraderie of a family-like atmosphere where your contributions truly matter.
