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- Tasks: Help clients improve underwriting processes and enhance efficiency with your hands-on experience.
- Company: Join Alchemy Technology Services, a leader in the Lloyd's market with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the insurance industry while developing your consulting skills.
- Qualifications: Two years' experience in the Lloyd's market and strong understanding of underwriting workflows.
- Other info: Dynamic role with opportunities to work on diverse projects and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid working role - London, UK or Derry, Northern Ireland
Company: Alchemy Technology Services Ltd / Alchemy London Market
Role Overview:
This role is designed for someone with at least two years of hands-on experience in the Lloyd’s market - such as an Underwriting Assistant, Premium Technician, Operations Technician, or similar - who is ready to apply their practical knowledge in a consulting environment. You will use your real-world operational experience to help clients improve underwriting processes, strengthen controls, and enhance day-to-day efficiency. Working independently on assigned tasks, and supported by senior team members, you will contribute operational insight, perform analysis, and support project delivery across a range of client engagements.
What you’ll do:
- Identify operational inefficiencies and pain points in underwriting or premium processes using practical market experience.
- Explain and validate as-is underwriting or premium workflows to support senior consultants during process reviews.
- Assist with Lloyd’s Principles (formerly Minimum Standards) checks and other compliance activities by performing operational reviews and data quality checks.
- Help clients understand and operationalise housekeeping reports, routine controls, and compliance checks.
- Provide London Market operational context during system implementations, based on real-world experience of how underwriting and premium processes work.
- Support Test Analysts by executing test scripts, validating workflows, and logging defects (without designing test scenarios).
- Attend client workshops and meetings to provide operational insight while senior consultants lead facilitation and requirements gathering.
- Capture meeting notes, actions, and observations to support PMO and BA colleagues.
- Contribute operational detail to client deliverables such as findings summaries, observations, or simple analysis.
- Conduct market research on underwriting tools, operational models, and market practices to support senior team members.
- Assist with project coordination tasks such as maintaining action logs, preparing materials, and following up on information requests.
What we’re looking for:
Essential:
- Minimum of two years’ experience in the Lloyd’s market (e.g. underwriting support, premiums, operations, delegated authority, shared services, BPO).
- Strong understanding of the Lloyd’s and specialty insurance lifecycle.
- Ability to read and interpret slips (MRCs).
- Hands-on knowledge of underwriting or premium processing workflows.
- Practical understanding of market procedures, controls, and operational processes.
- Ability to work independently on assigned tasks while seeking support when needed.
- Solutions-oriented mindset with strong critical thinking skills.
- Willingness to get involved in a variety of tasks regardless of title or seniority.
- Interest in transformation, operational improvement, and project-based work.
- Strong teamwork and communication skills.
- Ability to clearly articulate how as-is processes work based on real operational experience.
Desired:
- Experience in strategy, change initiatives, or stakeholder-facing roles within a syndicate, managing agent, or broking house.
- Exposure to system implementations, operational improvement projects, or transformation programmes.
Underwriting Operations Specialist employer: Alchemy Technology Services
Contact Detail:
Alchemy Technology Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Operations Specialist
✨Network Like a Pro
Get out there and connect with people in the Lloyd's market! Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your hands-on experience in underwriting processes. We want to hear about your real-world insights and how you've tackled operational challenges. Be ready to share specific examples that showcase your problem-solving skills!
✨Prepare for Interviews
Before any interview, do your homework! Research the company and understand their role in the Lloyd's market. We recommend preparing questions that show your interest in their operations and how you can contribute to their success. This will help you stand out as a candidate who’s genuinely invested.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make your next career move a reality together!
We think you need these skills to ace Underwriting Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Operations Specialist role. Highlight your hands-on experience in the Lloyd's market and any relevant roles you've had, like Underwriting Assistant or Premium Technician. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational improvement and how your practical knowledge can benefit our clients. Keep it engaging and make sure to connect your experience with the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've identified operational inefficiencies or improved processes. We love candidates who can think critically and come up with solutions, so let us know how you've made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at Alchemy Technology Services!
How to prepare for a job interview at Alchemy Technology Services
✨Know Your Lloyd's Market Inside Out
Make sure you brush up on your knowledge of the Lloyd's market and its processes. Be ready to discuss your hands-on experience in underwriting or premium processing workflows, as this will show that you understand the ins and outs of the role.
✨Prepare Real-World Examples
Think of specific instances where you've identified operational inefficiencies or improved processes in your previous roles. Sharing these examples will demonstrate your practical knowledge and problem-solving skills, which are crucial for this position.
✨Familiarise Yourself with Compliance Standards
Since compliance checks are a big part of the job, make sure you know the Lloyd’s Principles and how they apply to underwriting processes. Being able to discuss how you've previously supported compliance activities will give you an edge.
✨Show Your Team Spirit
This role involves working closely with senior consultants and other team members. Be prepared to talk about your teamwork and communication skills, and how you've collaborated on projects in the past. Highlighting your willingness to support others will resonate well with interviewers.
