Removals Operations Manager in Slough

Do you have the operational experience to manage crews while still being hands-on with removals work in London?

We’re working with a removals company looking to recruit a Removals Operations Manager for its operation in Northwest London. This is a hands-on position within the moving and removals sector, combining day-to-day operational management with practical involvement in removals, warehouse work and driving when required, a perfect role for a forward thinker looking to modernise and optimise the company's processes to reach their KPIs. The role will also include some Saturday shifts.

Your day-to-day responsibilities will include:

• Managing daily removals operations and allocating work to crews and drivers.
• Planning removals schedules, vehicle requirements and staffing for upcoming jobs.
• Working alongside crews and getting involved with removals and warehouse duties when required.
• Coordinating crews throughout the day and dealing with operational changes as they arise.
• Driving 3.5 tonne removal vans when needed.
• Operating a counterbalance forklift as part of warehouse and removals operations.
• Making sure vehicles, equipment and operational paperwork are ready for scheduled removals.
• Maintaining high customer service standards throughout the entire moving process.

Our client is particularly interested in candidates with:

• Previous operations management experience within the moving and removals industry.
• A hands-on approach and willingness to get involved with removals and warehouse work.
• Good knowledge of day-to-day removals operations, including crew and vehicle scheduling.
• Excellent written and verbal communication skills.
• A valid Counterbalance Forklift licence.
• A full driving licence and previous experience driving 3.5 tonne vans.
• Flexibility to work some Saturday shifts.