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- Tasks: Coordinate relocation services and manage tenancy for clients in the UK.
- Company: Join a reputable relocation service provider known for excellent client service.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Make a real impact by helping people settle into new homes and communities.
- Qualifications: Experience in Tenant Management, Lettings, and UK Property Services is essential.
- Other info: Bilingual skills are a plus, but not required.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.
We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.
Hybrid working is available in this role.
Responsibilities of the Relocation DSP Consultant include:
- Acting as the primary touchpoint for coordinating relocation services.
- Directly in charge of overseeing and negotiating tenancies for the assignee.
- Manage all relocation-related tasks, such as home search, and property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlord agents, and dilapidations negotiation.
- Manage the caseload for relocations and ensure customers receive regular updates and follow-ups.
- To advise and oversee all clients\’ relocation and destination services, including property services like tenancy management and lettings.
- Schedule property check-in and check-out times with the inventory clerk and landlord\’s representative.
- Provide ongoing guidance and support to both clients and relocating employees.
- Prepare ongoing status reports in accordance with client needs.
- Assess operational effectiveness and recommend process improvements as necessary.
- Review and authorise supplier invoices and invoice correctly for client engagement.
- Establish, develop and maintain a working relationship with transferring (relocating) employee and client HR.
- Execute the pre-assignment briefing and assessment of the client relocation policy as necessary.
Ideal Candidate:
- Solid knowledge and experience in Tenant Management, Lettings, and UK Property Services.
- Previous Relocation, Destination Services, and/or UK Property sector experience.
- Being bilingual is advantageous but not essential.
- Exemplary client service abilities.
- Must be very organized and able to multi-task.
- Good written and verbal communication skills.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Transportation, Logistics, Supply Chain and Storage and Real Estate
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Relocation DSP Consultant employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation DSP Consultant
✨Tip Number 1
Familiarize yourself with the UK property market and tenancy laws. Understanding the nuances of lettings and tenant management will give you an edge in discussions during the interview.
✨Tip Number 2
Network with professionals in the relocation and property services industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully managed relocations or tenancy negotiations. Highlighting your problem-solving skills will demonstrate your capability for this role.
✨Tip Number 4
Showcase your organizational skills by discussing how you manage multiple tasks and prioritize effectively. This is crucial for a role that involves coordinating various relocation services.
We think you need these skills to ace Relocation DSP Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Relocation DSP Consultant position. Understand the key responsibilities and required skills, especially in tenancy management and UK property services.
Tailor Your CV: Customize your CV to highlight relevant experience in relocation services, tenancy management, and lettings. Use specific examples that demonstrate your expertise and client service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the relocation process. Mention any bilingual skills and how they can benefit the company and its clients.
Highlight Communication Skills: Since good written and verbal communication skills are essential, ensure your application reflects your ability to communicate effectively. Use clear and concise language throughout your CV and cover letter.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Relocation Expertise
Make sure to highlight your experience in tenant management and lettings during the interview. Be prepared to discuss specific cases where you successfully managed relocations, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role requires ongoing guidance and support for clients and relocating employees, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with clients and resolved issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios related to relocation services. Think about challenges you've faced in previous roles and how you overcame them, especially in tenancy negotiations or managing multiple tasks.
✨Research the Company and Its Services
Familiarize yourself with the company's relocation services and their approach to client management. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the position and the company.
