At a Glance
- Tasks: Lead communication strategies and create engaging narratives for diverse products and services.
- Company: Dynamic company in Qatar focused on customer experience and innovation.
- Benefits: Relocation to Qatar, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by transforming complex ideas into compelling stories that resonate with customers.
- Qualifications: 10+ years in communications, strong writing skills, and a background in customer experience.
- Other info: Join a collaborative team and thrive in a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 Β£ per year.
We are looking for a Communications Manager to lead the planning, development, and execution of communication strategies that bring clarity and impact to product and service initiatives. This role will articulate the vision, value proposition, and customer experience story across a diverse portfolio of inflight and service-related offerings. Please note this role will require relocation to Qatar.
Working closely with subject matter experts and cross-functional teams throughout the product lifecycle, you will transform complex concepts into accessible, engaging narratives that inspire stakeholders and strengthen customer connection.
Key Responsibilities:- Develop comprehensive product briefs, content, and narratives for new and evolving products and services.
- Collaborate with teams across interiors, culinary, inflight entertainment, digital, and design to ensure messaging aligns with brand, CX goals, and overall product vision.
- Translate technical and operational updates into clear, consistent, and impactful communications for internal stakeholders.
- Act as communications advisor for product and service programmes, providing executive updates and strategic content.
- Support launch campaigns and product activations, working closely with Marketing and PR on engagement and press materials.
- Capture and communicate the rationale behind product features and decisions, creating compelling stories that drive buy-in and strengthen the customer journey.
- Develop a forward-looking content calendar tied to key events, launches, sponsorships, and transformation milestones.
- Partner with product and service teams to articulate features, USPs, and benefits into cohesive definitions and narratives.
- Serve as the single point of contact for communication planning across product and service workstreams.
- Build KPIs and dashboards to measure the success of communication strategies and initiatives.
- Bachelor's degree in Communications, Marketing, Business, PR, or related field (Master's preferred).
- At least 10 years' experience in communications roles, ideally in customer experience-driven industries.
- Strong understanding of CX principles and product positioning.
- Proven success delivering impactful communication strategies in complex, cross-functional environments.
- Exceptional writing, editorial, and copy development skills, with the ability to adapt tone and messaging for varied audiences.
- Skilled at engaging SMEs, senior stakeholders, and diverse teams to achieve alignment.
- Strong interpersonal and stakeholder management skills with the ability to influence without authority.
- Experienced in project management and organisational delivery of multiple workstreams.
- Adaptable, curious, and highly motivated with strong leadership and strategic thinking abilities.
The company is an equal opportunities employer and welcomes applications from all qualified candidates.
Content Writer (Relocate to Qatar) in London employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Content Writer (Relocate to Qatar) in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what theyβre about.
β¨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences in a way that highlights your achievements and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Content Writer (Relocate to Qatar) in London
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Manager role. Highlight your experience in developing communication strategies and how you've transformed complex concepts into engaging narratives. We want to see how you can bring clarity and impact to our initiatives!
Showcase Your Writing Skills: Since this role requires exceptional writing abilities, include samples of your work that demonstrate your editorial skills. Whether it's a blog post, a product brief, or a marketing campaign, let us see how you adapt your tone and messaging for different audiences.
Highlight Collaboration Experience: We love team players! Share examples of how you've worked with cross-functional teams in the past. Describe your role in aligning messaging with brand goals and customer experience objectives, as this is key to the position.
Apply Through Our Website: Don't forget to submit your application through our website! Itβs the best way for us to receive your details and ensure youβre considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Alchemy Global Talent Solutions
β¨Know Your Audience
Before the interview, research the company and its communication strategies. Understand their brand voice and customer experience goals. This will help you tailor your responses and demonstrate how your skills align with their vision.
β¨Showcase Your Writing Skills
Prepare samples of your writing that highlight your ability to transform complex concepts into engaging narratives. Be ready to discuss your thought process behind these pieces and how they contributed to previous projects.
β¨Prepare for Scenario Questions
Expect questions about how you would handle specific communication challenges. Think of examples from your past experience where you successfully navigated complex situations and how you engaged stakeholders to achieve alignment.
β¨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the companyβs future. Inquire about their upcoming product launches or how they measure the success of their communication strategies. This demonstrates your proactive mindset and genuine interest.