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- Tasks: Engage with customers on removals, guiding them through the purchasing process and answering queries.
- Company: Join a leading company in the removals sector, dedicated to exceptional customer experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by helping clients during their relocation journey while achieving sales targets.
- Qualifications: Three years of sales experience, preferably in logistics or removals, with strong relationship-building skills.
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 28800 - 43200 £ per year.
Engage directly with consumers interested in international removals and relocation services, leading them through the purchasing process, answering removals-related questions, and providing a consistent customer experience. Use your sales ability to achieve targets, develop great customer connections, and contribute to corporate success in the removals sector.
What You’ll Be Doing:
- Provide individualised removals options in response to incoming enquiries by phone, email, or chat.
- Determine the needs of the removals client and connect them with the relevant relocation or moving services.
- To secure business and close deals, follow up on removals quotes.
- Develop a relationship of trust with your clients to make their move more enjoyable.
- Reach or surpass key performance indicators (KPIs) and sales goals for both individuals and teams.
- Keep abreast of the removals industry developments, pricing, and relocation services.
- Utilise CRM systems to track customer interactions, sales progress, and follow-ups.
- Provide feedback to marketing and operations teams on removals customer preferences and service improvements.
- Attend regular sales meetings and report on personal performance.
- Address customer concerns professionally to ensure satisfaction and resolve issues.
- Ensure documentation and instructions are clear for seamless operational execution.
- Complete any additional tasks as required by management.
What We’re Looking For:
- Three years or more of sales experience, ideally in logistics, removals, or relocation services.
- Demonstrated ability to reach and surpass sales goals.
- Strong ability to develop relationships and interact with others.
- Meticulous, and outstanding time management skills.
- Strong analytical abilities to evaluate market trends and client needs.
- Proficiency with Word, PowerPoint, Excel, Outlook, and CRM applications.
- The skill for working both individually and collaboratively in a fast-paced setting.
Interested? Reach out to Alchemy Global Talent Solutions today!
Inside Sales Consultant employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Consultant
✨Tip Number 1
Familiarise yourself with the removals and relocation industry. Understanding the common challenges and trends will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your sales pitch! Since this role involves direct engagement with customers, being able to articulate your value proposition clearly and confidently can make a significant difference in closing deals.
✨Tip Number 3
Network within the logistics and removals sector. Attend industry events or join relevant online forums to connect with professionals who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 4
Get comfortable with CRM systems. Since you'll be using these tools to track customer interactions, having a good grasp of how they work will not only boost your efficiency but also show your readiness for the role.
We think you need these skills to ace Inside Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in logistics or removals. Use specific examples of how you've met or exceeded sales targets to demonstrate your capabilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in developing customer relationships and how you can contribute to their success in the removals sector.
Showcase Your Skills: Emphasise your analytical abilities and time management skills in your application. Provide examples of how you've used CRM systems effectively to track sales progress and customer interactions.
Research the Company: Familiarise yourself with Alchemy Global Talent Solutions and their approach to removals and relocation services. Understanding their values and goals will help you align your application with what they are looking for.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Know Your Product Inside Out
Familiarise yourself with the removals and relocation services offered by the company. Understand the nuances of each service, as well as current market trends, to confidently answer any questions that may arise during the interview.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences in detail. Highlight specific examples where you successfully met or exceeded sales targets, and be ready to explain the strategies you used to build relationships with clients.
✨Showcase Your Customer Service Approach
Since the role involves direct interaction with clients, be prepared to share how you handle customer concerns and ensure satisfaction. Use examples that illustrate your ability to develop trust and rapport with customers.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. This could involve simulating a sales call or handling a customer query. Practice your responses to common scenarios to demonstrate your problem-solving skills and adaptability.
