Global Move Coordinator

Are you an accomplished coordinator of international moves searching for your next challenge? Based in Kent, this role offers a hybrid work schedule with the expectation of in-office attendance at least once per week.

Join a reputable moving company that handles both individual and business clients\’ foreign removals. You\’ll manage shipping, take care of logistics, and make sure the move goes smoothly.

Key Responsibilities:

• Oversee the whole planning of overseas relocations for both individual and corporate customers.
• Communicate with customers to learn about their moving needs and offer specialised relocation services.
• To guarantee on-time delivery, work with freight forwarders, shipping companies, and customs.
• Compile and handle customs paperwork as well as other paperwork related to overseas moves.
• Verify adherence to corporate policy and international regulations.
• Keep in constant contact with clients, updating them on the status of shipments.
• Work together with internal teams, partners, and suppliers to expedite the relocating process.
• Address any difficulties or hold-ups in transit, taking proactive measures to fix problems.
• For overseas relocation, provide cost estimates and guarantee billing accuracy.
• Provide exceptional customer care to guarantee a stress-free moving experience.

Requirements:

• Previous experience in international moving or relocation is required.
• Strong knowledge of goods, customs, and international shipping laws.
• Outstanding communication and customer service abilities.
• The capacity to meet deadlines and oversee several transfers at once.
• A keen eye for detail and a powerful ability to solve problems.
• Desire to visit the Kent office at least once a week.

Reach out to Alchemy Global Talent Solutions today.