At a Glance
- Tasks: Manage international moves for corporate clients from start to finish.
- Company: Join a dynamic international moving team focused on exceptional service.
- Benefits: Enjoy competitive pay, flexible working options, and a supportive team environment.
- Why this job: Be part of a role that combines logistics with customer service, making a real impact.
- Qualifications: Experience in international moving and strong communication skills are essential.
- Other info: Opportunity to build relationships with corporate clients and enhance your professional network.
The predicted salary is between 36000 - 60000 Β£ per year.
We are looking for a skilled Corporate Move Manager to join our clients international moving team.
The role:
- To manage to door to door coordination on international household goods moves for corporate clients
Who we are looking for:
- A talented international move manager with proven industry experience
- A motivated and positive attitude
- Excellent communication and customer service skills
Responsibilities of the Corporate Move Manager:
- Manage corporate international moves for clients, overseeing the process from initiation to completion
- Providing accurate guidance and advice to corporate clients regarding the relocation process and their international moves
- Partner with the client to fully understand needs and advise on procedures
- Serve as the go to point of contacts for the client regarding their international household goods move
- Deliver high levels of support and customer service at all times
- Liaise with clients and corporate accounts to arrange pre-move surveys
- Calculate volumes, quotes and exchange rates in order to produce international removal quotations
- Follow up on the quotation with the account/client
- Liaise with shipping lines/airfreight agencies and subcontractors to ensure that goods are shipped in line with clientsβ expectations
- Process any documentation necessary to ensure service delivery
- Produce invoices to clients and corporate accounts and liaise with internal Accounts department to ensure payment is received within agreed terms
- Liaise with insurance brokers and client in the event of a claim
- Ensure the shipment is carried out in accordance with agreed terms
- Visit corporate accounts to build upon existing relationships
Corporate Move Manager employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Corporate Move Manager
β¨Tip Number 1
Network with professionals in the international moving industry. Attend relevant events or join online forums where you can connect with others who have experience in corporate relocations. This can help you gain insights and potentially get referrals.
β¨Tip Number 2
Familiarise yourself with the latest trends and regulations in international moving. Understanding customs regulations, shipping logistics, and insurance processes will not only boost your confidence but also demonstrate your expertise to potential employers.
β¨Tip Number 3
Prepare to showcase your customer service skills during interviews. Think of specific examples where you've successfully managed client relationships or resolved issues, as this role heavily relies on excellent communication and support.
β¨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with what we stand for can make a significant difference in how you present yourself during the application process.
We think you need these skills to ace Corporate Move Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in international moving and corporate relocation. Use specific examples that demonstrate your skills in managing moves from initiation to completion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and positive attitude. Explain why you are the perfect fit for the Corporate Move Manager role and how your communication and customer service skills will benefit the company.
Highlight Relevant Skills: In your application, emphasise your ability to liaise with clients and shipping agencies. Mention any experience you have with calculating quotes and managing documentation, as these are key responsibilities of the role.
Showcase Your Client Management Experience: Provide examples of how you've successfully managed client relationships in the past. Detail how youβve provided guidance and support during the relocation process, ensuring high levels of customer satisfaction.
How to prepare for a job interview at Alchemy Global Talent Solutions
β¨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the international moving industry. Be prepared to discuss trends, challenges, and best practices that are relevant to corporate moves. This will show your potential employer that you are not only experienced but also passionate about the field.
β¨Highlight Your Communication Skills
As a Corporate Move Manager, excellent communication is key. Prepare examples of how you've effectively communicated with clients and stakeholders in the past. This could include resolving issues or providing updates during the moving process, showcasing your ability to keep everyone informed and satisfied.
β¨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a last-minute change from a client or managing a shipment delay. Think through your past experiences and be ready to explain how you navigated similar challenges successfully.
β¨Demonstrate Your Customer Service Focus
Customer service is crucial in this role. Be ready to discuss how you prioritise client needs and ensure high levels of support throughout the moving process. Share anecdotes that illustrate your commitment to going above and beyond for clients.