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- Tasks: Join us as a Business Support Assistant, juggling admin tasks and customer service.
- Company: Be part of a dynamic team across two exciting brands in Braintree.
- Benefits: Flexible hours, career growth opportunities, and a chance to develop diverse skills.
- Why this job: Perfect for those who thrive in fast-paced environments and love variety in their work.
- Qualifications: Degree qualified or relevant skills; must be organized and detail-oriented.
- Other info: Great opportunity for professional development and potential for senior roles.
The predicted salary is between 24000 - 36000 £ per year.
Location: Multiple sites in Braintree; requires flexibility between office and reception duties. Business hours vary on different days.
We have a dynamic position for a motivated individual to join our team as a Business Support Assistant / PA.
This role involves working across two distinct company brands, providing high-detail administrative support and face-to-face customer service. The successful candidate will be pivotal in ensuring smooth business operations in a fast-paced environment and will have the opportunity to develop skills across a diverse range of tasks.
Key Responsibilities:
Office Administration:
- Manage email inboxes and ensure timely responses.
- Handle diary management, including scheduling calls and meetings.
- Communicate with global clients via calls and emails.
- Prepare important documents and correspondence.
- Data and records management of the Customer Relationship Management (CRM) system.
- Conduct research project tasks regularly as required.
- Provide document and email formatting services.
Personal Assistant Tasks:
- Perform general PA tasks such as posting items, making reservations, and updating insurance.
- Collect and order items as needed for business operations.
Reception and Customer Care:
- Manage reception duties, including greeting customers and processing check-ins and check-outs.
- Handle payment transactions and update client records.
- Ensure all documents are properly maintained and up-to-date.
- Maintain cleanliness and organization of the reception area and associated facilities.
Skills and Qualifications:
- Degree qualified (minimum 2:1) or possessing relevant transferable skills.
- Highly organized with excellent time management skills.
- Keen attention to detail and an ability to handle a varied workload.
- Proactive and willing to go the extra mile to complete tasks.
- Proficient in using Microsoft Office applications (Word, Outlook, Teams, and Excel).
- Excellent interpersonal skills and ability to build professional relationships.
- Capable of meeting strict deadlines and maintaining excellent timekeeping.
- Tech-savvy with an ability to adapt to new systems and processes effectively.
Career Progression: This role offers significant potential for growth into a more senior position with the opportunity for professional development.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Administrative, Customer Service, and Research
Industries
Business Consulting and Services and Medical Practices
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Business Support Assistant / PA employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant / PA
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, especially Microsoft Office applications. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in customer service or administrative roles. Be prepared to discuss specific examples of how you've managed multiple tasks or handled challenging situations in a fast-paced environment.
✨Tip Number 3
Show your flexibility and adaptability by being ready to discuss how you can manage varying business hours and responsibilities. Employers appreciate candidates who can adjust to changing demands and maintain a positive attitude.
✨Tip Number 4
Prepare to demonstrate your attention to detail during the interview. You might be asked to complete a task that requires precision, so practice organizing information clearly and accurately to showcase this skill.
We think you need these skills to ace Business Support Assistant / PA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Assistant / PA. Emphasize your organizational skills, attention to detail, and proficiency in Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background makes you a perfect fit. Mention specific examples of your previous administrative support or customer service experience.
Highlight Your Communication Skills: Since strong verbal and written communication skills are essential for this position, ensure that your application reflects your ability to communicate effectively. Use clear and professional language throughout your documents.
Showcase Your Flexibility: Given the dynamic nature of the role, mention your flexibility and willingness to adapt to varying business hours and tasks. This will demonstrate your readiness to thrive in a fast-paced environment.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Organizational Skills
Since the role requires excellent time management and organizational abilities, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Attention to Detail
Highlight your keen attention to detail by discussing how you've handled important documents or data in previous roles. Mention any systems or processes you used to ensure accuracy and efficiency.
✨Prepare for Customer Interaction Scenarios
As customer service is a key part of this position, think of scenarios where you provided exceptional service. Be ready to role-play or discuss how you would handle various customer situations during the interview.
✨Familiarize Yourself with Microsoft Office
Since proficiency in Microsoft Office applications is essential, brush up on your skills in Word, Outlook, Teams, and Excel. Be prepared to discuss how you've used these tools effectively in your previous roles.
