At a Glance
- Tasks: Manage front-of-house service, welcome clients, and handle bookings.
- Company: A leading medical aesthetics clinic in Braintree with a friendly atmosphere.
- Benefits: Competitive pay plus bonus opportunities and flexible part-time hours.
- Other info: Perfect for those passionate about beauty and healthcare.
- Why this job: Join a dynamic team and make clients feel their best every day.
- Qualifications: Experience in customer service and strong IT skills required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Location: Braintree, Essex (Hybrid)
Hours: Part-Time
Type: Self-Employed
Pay: £ Base + Bonus/Commission earning opportunity
Our client, a Braintree-based medical Aesthetics, Skin & Laser Clinic is looking for an experienced, friendly and highly organised Clinic Receptionist to manage our front-of-house service.
You must be extremely confident using a computer, iPad, iPhone, booking systems and CRM platforms and have excellent customer service and communication skills.
Part-Time 3-4 days per week:
- Monday: 10.00 am–5.00 pm
- Tuesday: 11.00 am–7.00 pm
- Wednesday: 10.00 am–8.00 pm
- Thursday: 11.00 am–7.00 pm
Responsibilities:
- Open the clinic at the beginning of the day and securely lock up when required.
- Welcome clients and check them in on our system.
- Ensure medical history and consent forms are completed.
- Take treatment payments and deposits.
- Check clients out and rebook future appointments.
- Add accurate notes to client records.
- Follow up with clients who have outstanding deposits.
- Respond to enquiries through WhatsApp and social media.
- Manage appointments using the clinic booking system.
- Maintain a professional and welcoming reception area.
- Support the smooth running of the clinic.
Essential requirements:
- Previous receptionist, front-of-house or customer service experience.
- Excellent IT, computer and systems skills.
- Experience using booking, CRM or diary-management systems.
- Confident handling payments and client information.
- Excellent communication and people skills.
- Friendly, professional and passionate about customer service.
- Highly organised, reliable and attentive to detail.
- Trustworthy and confident taking responsibility for opening and securing the clinic.
- Must hold a valid driving licence and have reliable access to a vehicle.
- Must live within a reasonable commuting distance of Braintree.
- Available to work all listed hours on-site.
- Experience within an aesthetics clinic, beauty salon, medical practice, dental practice or healthcare setting would be highly beneficial.
Locations
Receptionist & Booking Clerk in Braintree, Essex employer: Alchemy Global Talent Solutions
Join a dynamic removals company in Luton that values its employees and fosters a supportive work culture. With a focus on professional development, you will have ample opportunities to enhance your skills in international move coordination while enjoying competitive benefits and a collaborative environment. This role not only offers meaningful work but also the chance to be part of a team that prioritises customer satisfaction and operational excellence.
Contact Details:
Alchemy Global Talent Solutions Recruitment Team