Receptionist & Booking Clerk in Braintree, Essex

Receptionist & Booking Clerk in Braintree, Essex

Braintree +1 Full-Time 11.7 - 14.3 £ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Manage front-of-house service, welcome clients, and handle bookings.
  • Company: A leading medical aesthetics clinic in Braintree with a friendly atmosphere.
  • Benefits: Competitive pay plus bonus opportunities and flexible part-time hours.
  • Other info: Perfect for those passionate about beauty and healthcare.
  • Why this job: Join a dynamic team and make clients feel their best every day.
  • Qualifications: Experience in customer service and strong IT skills required.

The predicted salary is between 11.7 - 14.3 £ per hour.

Location: Braintree, Essex (Hybrid)

Hours: Part-Time

Type: Self-Employed

Pay: £ Base + Bonus/Commission earning opportunity

Our client, a Braintree-based medical Aesthetics, Skin & Laser Clinic is looking for an experienced, friendly and highly organised Clinic Receptionist to manage our front-of-house service.

You must be extremely confident using a computer, iPad, iPhone, booking systems and CRM platforms and have excellent customer service and communication skills.

Part-Time 3-4 days per week:

  • Monday: 10.00 am–5.00 pm
  • Tuesday: 11.00 am–7.00 pm
  • Wednesday: 10.00 am–8.00 pm
  • Thursday: 11.00 am–7.00 pm

Responsibilities:

  • Open the clinic at the beginning of the day and securely lock up when required.
  • Welcome clients and check them in on our system.
  • Ensure medical history and consent forms are completed.
  • Take treatment payments and deposits.
  • Check clients out and rebook future appointments.
  • Add accurate notes to client records.
  • Follow up with clients who have outstanding deposits.
  • Respond to enquiries through WhatsApp and social media.
  • Manage appointments using the clinic booking system.
  • Maintain a professional and welcoming reception area.
  • Support the smooth running of the clinic.

Essential requirements:

  • Previous receptionist, front-of-house or customer service experience.
  • Excellent IT, computer and systems skills.
  • Experience using booking, CRM or diary-management systems.
  • Confident handling payments and client information.
  • Excellent communication and people skills.
  • Friendly, professional and passionate about customer service.
  • Highly organised, reliable and attentive to detail.
  • Trustworthy and confident taking responsibility for opening and securing the clinic.
  • Must hold a valid driving licence and have reliable access to a vehicle.
  • Must live within a reasonable commuting distance of Braintree.
  • Available to work all listed hours on-site.
  • Experience within an aesthetics clinic, beauty salon, medical practice, dental practice or healthcare setting would be highly beneficial.

Locations

BraintreeEssex

Receptionist & Booking Clerk in Braintree, Essex employer: Alchemy Global Talent Solutions

Join a dynamic removals company in Luton that values its employees and fosters a supportive work culture. With a focus on professional development, you will have ample opportunities to enhance your skills in international move coordination while enjoying competitive benefits and a collaborative environment. This role not only offers meaningful work but also the chance to be part of a team that prioritises customer satisfaction and operational excellence.

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Contact Details:

Alchemy Global Talent Solutions Recruitment Team

We think you need these skills to ace Receptionist & Booking Clerk in Braintree, Essex

Customer Service Skills
Communication Skills
IT Skills
Booking Systems Proficiency
CRM Platforms Experience
Diary Management Skills
Payment Handling