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For Companies At a Glance
- Tasks: Be the go-to person for clients, ensuring smooth project execution and strong relationships.
- Company: Join a dynamic agency that values creativity and collaboration.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: This role offers hands-on experience in account management and a chance to make an impact.
- Qualifications: Must have agency experience, strong communication skills, and proficiency in Microsoft Office.
- Other info: Opportunity to lead projects and mentor junior team members.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a dynamic agency, is seeking a highly motivated and results-oriented Account Manager to join their Client Services department. In this pivotal role, you will serve as the bridge between assigned clients and the agency's capabilities, ensuring seamless project execution and fostering strong, lasting relationships.
Responsibilities:
- Cultivate and maintain close working relationships with assigned clients, acting as their primary point of contact. This includes effective communication, problem-solving, attending meetings, and promptly responding to requests.
- Proactively identify opportunities for additional collaboration with assigned clients, leveraging your business acumen to expand their accounts through new business opportunities.
- Provide accurate quotes for projects and oversee the invoicing process, ensuring financial transactions are executed flawlessly.
- Collaborate with clients to develop comprehensive project briefs, ensuring a deep understanding of their requirements.
- Act as a liaison between clients and the Creative team, facilitating clear communication and providing detailed written briefs with necessary resources.
- Coordinate with internal teams to ensure high-quality project delivery within set deadlines and budgets.
- Work closely with an Account Executive to guide projects through each stage, ensuring proper management and processing.
- Oversee daily project management activities in the studio, adhering to the established timeline.
- Utilize and maintain a project management system (e.g., Synergist) for accurate job numbers, estimates, purchase orders, and invoices.
- Delegate tasks appropriately to the assigned Account Executive.
- Effectively manage and evaluate the performance of the Account Executive.
- Keep the team informed with relevant knowledge and updates.
- Proactively address all client requirements, potentially involving unsocial hours to meet deadlines.
- Contribute to the recruitment, onboarding, and development of new employees.
- Foster a collaborative and high-performing team environment.
- Share knowledge and experience with colleagues across teams.
- Maintain accurate and current client information within the project management system.
- Promote best practices in email, project management systems, and data organization.
- Lead by example, ensuring team compliance with company policies and procedures.
- Perform any other duties reasonably required in alignment with primary responsibilities, contributing to the overall success of the team.
Requirements
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Demonstrated expertise in Account Management, particularly within an agency environment.
- Exceptional interpersonal, verbal, and written communication skills.
- Strong grammatical proficiency and proofreading skills.
- Excellent prioritization and time management skills.
- Excellent planning and organizational capabilities.
- Meticulous attention to detail.
- Outstanding presentation skills.
- Excellent people management skills.
Account Manager employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the agency world. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarize yourself with project management tools like Synergist. Being knowledgeable about these systems will not only help you in your role but also demonstrate your proactive approach to managing projects effectively.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Prepare examples of how you've successfully navigated challenges in past roles, especially in client-facing situations, to illustrate your ability to maintain strong client relationships.
✨Tip Number 4
Research the agency's current clients and projects. Understanding their portfolio will allow you to speak knowledgeably about how you can contribute to their success and identify potential areas for collaboration.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, especially within an agency setting. Use specific examples that demonstrate your ability to cultivate client relationships and manage projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the agency's needs. Mention how your skills align with the responsibilities listed in the job description, particularly your communication and problem-solving abilities.
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure that your application materials are well-written and free of grammatical errors. This will reflect your attention to detail and professionalism.
Highlight Project Management Experience: If you have experience with project management systems like Synergist, be sure to mention it. Discuss any relevant tools or methodologies you've used to manage projects and ensure timely delivery.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Communication Skills
As an Account Manager, effective communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. Share examples of how you've successfully managed client relationships and resolved issues through clear communication.
✨Highlight Your Problem-Solving Abilities
Discuss specific instances where you've identified challenges and implemented solutions in previous roles. This will showcase your proactive approach and ability to handle client needs effectively, which is crucial for this position.
✨Demonstrate Your Project Management Experience
Familiarize yourself with project management tools like Synergist, as well as your experience managing timelines and budgets. Be ready to discuss how you have coordinated projects and ensured high-quality delivery in past roles.
✨Prepare for Behavioral Questions
Expect questions that assess your interpersonal skills and ability to work in a team. Prepare examples that illustrate your leadership qualities, how you foster collaboration, and how you manage and evaluate team performance.
