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- Tasks: Manage smooth relocations for clients and provide exceptional customer service.
- Company: Leading global relocation services provider with a focus on client satisfaction.
- Benefits: Hybrid work setup, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by supporting their international moves.
- Qualifications: Fluent in French, strong customer service skills, and attention to detail.
- Other info: Join a collaborative team that values excellence and multicultural experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading global relocation services provider is seeking a Relocation Consultant – French Speaker to manage and deliver high-touch mobility services to international assignees. This position plays a key role in ensuring smooth transitions for clients relocating across borders, offering an exceptional customer experience while managing logistical and administrative coordination behind the scenes.
Responsibilities:
- Act as the primary contact for assigned clients and their assignees throughout the relocation process.
- Conduct needs assessments and understand client policies in detail.
- Coordinate temporary housing, property searches, school placements, and other settling-in services.
- Liaise with third-party vendors including moving companies, utility providers, and real estate professionals.
- Monitor costs and ensure services stay within client budgets and policy guidelines.
- Proactively escalate and resolve issues to ensure high satisfaction and seamless service.
- Provide consistent updates to clients, keeping them informed of progress.
- Maintain accurate records and case notes on internal platforms.
- Deliver reports and maintain system data to ensure transparency and performance tracking.
- Participate in team meetings, training sessions, and cross-functional projects.
Skills & Qualifications:
- At least 1 year of experience in a fast-paced, customer-facing environment.
- Fluent in French (mandatory); additional European languages are a plus.
- Strong customer service orientation and ability to work under pressure.
- Meticulous attention to detail with strong organizational skills.
- Confident with technology and able to learn new systems quickly.
- Excellent interpersonal skills and a proactive, solutions-oriented mindset.
- Prior experience in relocation, HR support, or high-volume customer service preferred.
- Exposure to international environments or multicultural experience a strong advantage.
- Happy to work on a hybrid setup.
If you’re passionate about supporting global mobility and thrive in a client-focused environment, we invite you to apply and join a team that values excellence, collaboration, and cross-cultural experience.
Relocation Consultant - Fluent French in London employer: Alchemy Global Talent Solutions Ltd.
Contact Detail:
Alchemy Global Talent Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation Consultant - Fluent French in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the relocation industry or join relevant groups on social media. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by researching common questions for relocation consultants. Practice your answers, especially around customer service scenarios, as they’ll want to see how you handle real-life situations.
✨Tip Number 3
Show off your language skills! If you're fluent in French, make sure to highlight that in conversations and during interviews. It’s a key requirement for this role, so let it shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relocation Consultant - Fluent French in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Relocation Consultant role. Highlight any customer service experience, especially in fast-paced environments, and don’t forget to mention your fluency in French!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about global mobility and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. This shows us you care about quality and can manage the meticulous aspects of relocation services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to see your enthusiasm for joining StudySmarter!
How to prepare for a job interview at Alchemy Global Talent Solutions Ltd.
✨Know Your Stuff
Make sure you understand the relocation process inside out. Familiarise yourself with common challenges clients face and how to address them. This will show your potential employer that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Brush Up on Your French
Since fluency in French is a must, practice speaking and listening in French before the interview. You might be asked to demonstrate your language skills, so be prepared to discuss your experience in French or even role-play a client interaction.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to handle pressure and resolve issues proactively, as this is crucial for a Relocation Consultant.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready about the company’s approach to client satisfaction or their team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
