Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage serviced apartment requests and build strong client relationships from your home office.
- Company: Global Corporate Housing firm with a focus on superior guest experiences.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: 4+ years in B2B account management and excellent communication skills.
- Other info: Fast-paced environment with opportunities for special projects and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you will work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a passion for customer service.
What You’ll Be Doing:
- Manage incoming client requests for serviced apartments, primarily in your region and globally as needed.
- Source and negotiate serviced apartment options, confirming availability, pricing, and amenities with suppliers.
- Prepare and deliver detailed client proposals tailored to their housing needs.
- Generate and distribute booking documents to internal operations and accounts teams.
- Conduct guest follow-ups via calls and emails to ensure satisfaction during stays.
- Participate in an on-call rotation to support after-hours maintenance emergencies.
- Assist with special projects as assigned to support the broader team.
- Respond to customer service calls or emails, ensuring timely resolution of reported issues.
- Build and maintain strong client relationships through consistent, clear communication.
- Use Microsoft Office tools to manage documentation, reports, and communication.
- Collaborate with internal departments to ensure smooth guest experiences.
- Track booking details and maintain accurate client records in internal systems.
What We’re Looking For:
- Minimum 4 years of B2B account management or client services experience, preferably in relocation, hospitality, or housing.
- Proven ability to work independently and stay disciplined in a remote environment.
- Excellent phone and communication skills with a professional, friendly demeanour.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Capable of thriving in a fast-paced environment and resolving issues quickly.
EMEA Corporate Housing, Client Account Manager in London employer: Alchemy Global Talent Solutions Ltd.
Contact Detail:
Alchemy Global Talent Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Corporate Housing, Client Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate housing or hospitality sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in B2B account management and how it aligns with their needs. Keep it concise but impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace EMEA Corporate Housing, Client Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your B2B account management experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language in your application, and don’t forget to showcase any experience you have in building strong client relationships.
Be Detail-Oriented: Attention to detail is key in this fast-paced environment. Make sure your application is free from typos and errors. We want to see that you can manage documentation accurately, just like you would in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Alchemy Global Talent Solutions Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the company and its services inside out. Research their approach to corporate housing and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared.
✨Showcase Your B2B Skills
Since this role is all about managing client relationships, be prepared to share specific examples of your B2B account management experience. Highlight situations where you've successfully negotiated deals or resolved client issues, as this will demonstrate your capability in a fast-paced environment.
✨Communication is Key
Practice your communication skills before the interview. Since you'll be dealing with clients and internal teams, being able to articulate your thoughts clearly and professionally is crucial. Consider doing mock interviews with a friend to refine your delivery.
✨Be Ready for Scenarios
Expect situational questions that assess how you'd handle client requests or emergencies. Think of past experiences where you had to think on your feet and resolve issues quickly. This will show your problem-solving skills and ability to thrive under pressure.
