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- Tasks: Be the go-to person for guests, ensuring their stay is smooth and enjoyable.
- Company: Join a vibrant corporate housing team that values exceptional guest experiences.
- Benefits: Work remotely, enjoy a competitive salary, and develop your skills in a supportive environment.
- Why this job: Make a real difference in guests' lives while working from anywhere in the UK.
- Qualifications: Experience in guest services and strong communication skills are a must.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Step into the dynamic world of corporate housing as a Guest Services Coordinator working remotely from anywhere in the United Kingdom. This full-time home-based role is perfect for someone with a passion for client care, strong communication skills, and a “customer-first” mindset. Join a fast-paced and engaging environment where creating exceptional guest experiences is the top priority.
What You’ll Be Doing:
- Serve as the primary point of contact for guests throughout their stay in temporary housing.
- Resolve guest-reported maintenance and service issues promptly and professionally.
- Execute client extension requests efficiently and accurately.
- Maintain an outstanding customer-centric and perfectionist approach in daily tasks.
- Collaborate with the team to produce and deliver monthly guest services reports.
- Identify opportunities to improve internal processes and lead their implementation.
- Manage and dispatch move-out instructions and extension notices as required.
- Keep the portal updated with current in‑house guest issues.
- Participate in out-of-hours emergency phone support for urgent situations.
- Communicate clearly, kindly, and professionally via phone and email.
- Contribute to a positive team environment while maintaining strong organisational skills.
What We’re Looking For:
- Previous experience in guest services, moving, or relocation is highly preferred.
- Demonstrated ability to remain calm under pressure in a high‑paced environment.
- Excellent verbal and written communication skills in English.
- Strong computer literacy, especially in MS Word and Excel.
- Professional demeanour with a passion for delivering exceptional service.
- Highly organised and self‑motivated with the ability to work remotely.
Guest Services Coordinator - Corporate Housing employer: Alchemy Global Talent Solutions Ltd.
Contact Detail:
Alchemy Global Talent Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Coordinator - Corporate Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate housing industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to guest services. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format and ensure you shine when it counts.
✨Tip Number 3
Showcase your customer-first mindset during interviews. Share specific examples of how you've gone above and beyond for clients in the past. This will demonstrate your passion for exceptional service, which is key for the Guest Services Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Services Coordinator - Corporate Housing
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for client care shine through. Share specific examples of how you've gone above and beyond to create exceptional experiences for guests in the past.
Highlight Your Communication Skills: Since communication is key in this role, make sure to showcase your verbal and written skills. Use clear and professional language in your application, and consider including a brief example of a time you resolved an issue through effective communication.
Demonstrate Your Organisational Skills: Being organised is crucial for a Guest Services Coordinator. In your application, mention any tools or methods you use to stay organised, especially when managing multiple tasks or guest requests at once.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Alchemy Global Talent Solutions Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of corporate housing and guest services. Research the company’s values and recent projects to show your genuine interest and how you can contribute.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, prepare examples that highlight your ability to handle guest inquiries and resolve issues. Practise articulating your thoughts clearly and professionally, as if you were speaking to a guest.
✨Demonstrate Your Customer-First Mindset
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you prioritised their needs and what steps you took to ensure a positive experience, as this aligns perfectly with the job's focus.
✨Be Organised and Proactive
Prepare questions about the team dynamics and internal processes. This shows you’re not just interested in the role but also in improving the overall guest experience. Highlight your organisational skills and how you manage tasks efficiently.
