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- Tasks: Join our team as a Technical Support Analyst and tackle exciting tech challenges daily.
- Company: Alces Flight Ltd creates innovative software for HPC/supercomputer systems across the UK.
- Benefits: Enjoy excellent pay, training opportunities, a generous pension scheme, and a relaxed work environment.
- Why this job: Be part of a dynamic team in a growing company with a reputation for top-notch support.
- Qualifications: Looking for motivated individuals eager to learn and grow in tech support.
- Other info: Work with cutting-edge technologies and contribute to community-driven development.
The predicted salary is between 25000 - 30000 £ per year.
TECHNICAL SUPPORT ANALYST / BICESTER / UP TO £30,000 & GREAT BENEFITS Are you an up and coming Tech Support, that is looking for an exciting new challenge? If so, we have the perfect opportunity for you to join our dynamic team as a Technical Support Analyst. Excellent pay and ongoing training and support to ensure you realise your potential! Alces Flight Ltd designs and develops innovative software for HPC/supercomputer systems across the UK. We are advocates of open-source software and strongly believe in community-driven development. We have a wide customer base in multiple market sectors including academic/research institutions, banking, manufacturing and Formula One. Due to ever growing demand in the industry for our HPC managed hardware and cloud products, we’re expanding and looking for a highly motivated Technical Support Analyst to join our internal systems operations team and help play their part in the extension of our industry-renowned reputation for excellent support and first-class products. Whats on Offer? Excellent pay (£25,000 – £30,000, Dependent on Experience) Exposure to challenging projects, cutting-edge technologies, and daily learning opportunities Generous group pension scheme Small team with a relaxed working environment in a young up-and-coming company Training / book allowance Flexible…
Technical Support Analyst employer: Alces Flight Careers
Contact Detail:
Alces Flight Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Analyst
✨Tip Number 1
Familiarize yourself with the specific technologies and software that Alces Flight Ltd uses. This will not only help you understand their products better but also show your genuine interest in the role during the interview.
✨Tip Number 2
Engage with the open-source community related to HPC/supercomputing. Participating in forums or contributing to projects can demonstrate your passion for technology and your commitment to continuous learning.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Alces Flight Ltd on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Technical Support Analyst role.
We think you need these skills to ace Technical Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical skills and experiences that align with the role of a Technical Support Analyst. Focus on any experience you have with HPC/supercomputer systems or customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your motivation to join Alces Flight Ltd. Mention specific projects or technologies you are excited about and how you can contribute to their team.
Highlight Problem-Solving Skills: In your application, emphasize your problem-solving abilities and any experience you have in troubleshooting technical issues. Provide examples of how you've successfully resolved challenges in previous roles.
Show Enthusiasm for Learning: Express your eagerness to learn and grow within the company. Mention any relevant training or certifications you have pursued and your willingness to engage in ongoing training opportunities offered by Alces Flight Ltd.
How to prepare for a job interview at Alces Flight Careers
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience in detail. Highlight any relevant software or systems you've worked with, especially those related to HPC or cloud products.
✨Demonstrate Problem-Solving Abilities
Technical support roles often require quick thinking and effective problem-solving. Prepare examples of past challenges you've faced and how you resolved them, showcasing your analytical skills.
✨Emphasize Teamwork and Communication
Since you'll be part of a small team, it's important to demonstrate your ability to work collaboratively. Share experiences where you successfully communicated technical information to non-technical stakeholders.
✨Express Enthusiasm for Continuous Learning
The company values ongoing training and development. Show your eagerness to learn new technologies and improve your skills, and mention any relevant courses or certifications you are pursuing.
