Complex Care Assistant

Complex Care Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Provide outstanding care to clients in Wirral as a Complex Care Assistant.
  • Company: Join Alcedo Care, a top-rated family-owned homecare provider in the UK.
  • Benefits: Enjoy starting pay from £14/hour, holiday pay, pension, and weekly pay.
  • Why this job: Be part of a compassionate team with genuine career progression and excellent training.
  • Qualifications: Must have experience in complex care, a full UK driving licence, and a vehicle.
  • Other info: Flexible hours, ongoing support, and access to 24/7 wellbeing resources.

Overview

Join Alcedo Care as a Complex Care Assistant in Blackpool, Lytham St Annes and Fleetwood.

Excellent rates of pay £14.75- £15.75 PLUS Pension PLUS Holiday Pay (equating to a rolled up pay rate of £17.03 to £18.18)

Expected average hours – 20 to 40 hours plus per week. Shifts are flexible where possible and we also have opportunities for short shifts or 12-hour shifts days or nights.

We are offering a free DBS check! Immediate interviews available – let\\\’s fast-track your application!

Are you passionate about making a positive difference in people’s lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant?

Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You’ll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.

We’re proud of our strong family values and supportive culture. With over 24 branches across the North-West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award-winning in-house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.

We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.

About the Role

As a people person, you will enjoy meeting and supporting a diverse range of people of all ages.

To work with us as a Complex Care Assistant, you\\\’ll need to have at least 3 months of hands-on care experience in a UK care setting or family support – this helps us make sure you\\\’re confident and ready to support our clients with more advanced needs.

Responsibilities

The Complex Care Assistant Role at Alcedo Care involves delivering high-quality, person-centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You’ll be fully supported with expert training and competency sign-off from our in-house team of Registered Nurses and our training team, giving you the confidence to excel in your role. From specialist care such as PEG, suction and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you’ll develop skills that truly make a difference.

Complex care is more than clinical care – it is about empowering independence and creating moments of joy – APPLY TODAY and join a team who are changing lives every single day!

Benefits

  • Paid training following successful completion of 1 week’s work
  • Enhanced bank holiday rates
  • Extra earnings through our referral scheme – £250 for every successful referral.
  • Mileage contribution for drivers
  • Flexible working hours (full-time, part time and casual)
  • Access to our Employee Assistance Programme for 24/7 wellbeing support
  • We are offering a free DBS check!

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Contact Detail:

Alcedo Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of complex care. Research common conditions and challenges faced by patients requiring complex care, as this will help you demonstrate your understanding during any conversations with us.

✨Tip Number 2

Highlight your flexibility and availability. Since the role requires flexibility in hours, be prepared to discuss your schedule and how you can accommodate different shifts when you chat with us.

✨Tip Number 3

Showcase your compassionate nature. Think of examples from your past experiences where you've demonstrated kindness and resilience, as these qualities are essential for a Complex Care Assistant.

✨Tip Number 4

Prepare questions about our training and support programmes. We value ongoing development, so asking about the training opportunities we offer can show your commitment to growing within the role.

We think you need these skills to ace Complex Care Assistant

Experience in Complex Care
Compassionate Nature
Resilience
Flexibility
Full UK Driving Licence
Access to Own Vehicle
Excellent Communication Skills
Empathy
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Follow Care Plans
Basic First Aid Knowledge
Understanding of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the skills and qualities that Alcedo Care values, such as compassion, resilience, and flexibility.

Tailor Your CV: Customise your CV to highlight relevant experience in complex care. Include specific examples of your previous roles, focusing on your ability to provide outstanding care and support to clients.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care work and aligns with the family values of Alcedo Care. Mention why you want to join their team and how your personal attributes make you a great fit for the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Alcedo Care

✨Show Your Compassion

As a Complex Care Assistant, demonstrating your kind and compassionate nature is crucial. Be prepared to share examples from your previous experience where you provided outstanding care, highlighting your ability to connect with clients on a personal level.

✨Highlight Flexibility

Since the role requires flexibility in hours, make sure to express your willingness to adapt to different schedules. Discuss any past experiences where you successfully managed varying shifts or unexpected changes in your work routine.

✨Discuss Teamwork

Working as part of a team is essential in this role. Prepare to talk about your experiences collaborating with other carers or healthcare professionals, and how you contributed to a positive team environment while ensuring the best care for clients.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, and support systems in place for carers. This shows your genuine interest in the role and the organisation.

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