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- Tasks: Lead a compassionate team delivering exceptional care and support to clients in the community.
- Company: Join Alcedo Care, a top-rated family-owned homecare provider in the UK.
- Benefits: Enjoy career development, discounts, awards, and 24/7 mental wellbeing support.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: Experience in care and a Level 3 qualification in Health and Social Care required.
- Other info: Flexible hours with a mix of office and community work, plus ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
Alcedo Care York are expanding and looking to recruit a full-time experienced, dedicated, and compassionate Field Care Supervisor for our York office to strengthen our team. This is an exciting opportunity to join a highly motivated and dynamic team who are passionate about delivering exceptional care.
You will be working as part of a team to:
- Undertake spot checks on care workers within the field.
- Support the ambassadors and complete competency checks.
- Conduct customer service reviews.
- Assist with completing carers and clients' weekly rotas.
- Help with business development.
- Supervise care services.
- Provide care in accordance with current best practices, according to policy and procedures.
On Call Duties: evening & weekends to be carried out on a rota. Deliver high-quality care to our customers.
Job Role:
- Split job role - 20 hours office based and 20 hours in the community.
- Work in line with the company's mission, vision, values.
- Work alongside our other Team Leaders.
- Develop effective working relationships with our Care Managers, Care Assessors & Care Coordinators.
- Maintain care skills at a current level and undertake training and development, all supplied in-house.
- Monitor care workers and evaluate their performance.
- Evaluate standards of care competence across the workforce highlighting areas that require development.
Requirements:
- 6 months care experience is required and at least a level 3 in Health and Social Care.
- Compassionate and caring nature.
- Professional and dedicated representation of Alcedo Care.
- Experience with different computer programmes; training is supplied.
- Hardworking and flexible.
- Holds a full UK driving licence and has access to their own car.
Benefits:
- Ongoing career development with progression opportunities and opportunities to complete NVQ in Health & Social Care.
- Blue Light Card offering hundreds of discounts after 6 months service.
- Carer of the month awards.
- Mileage contribution for drivers.
- 24/7 support from your local team.
- Ongoing recognition.
- Free mental wellbeing support available 24/7.
We are looking for kind, caring & compassionate people to provide outstanding care in your local area and become an Alcedo Care Team Leader. Whether you have care management experience in the NHS as a senior care assistant or nursing; previously worked in a care home or nursing home as a supervisor; or been a manager in the community providing care. A UK driving licence and access to a car is required.
Alcedo Care has been rated a top 20 homecare provider in the UK for the past 5 years by our clients, a testament to the work of our amazing care teams. We’re a family-owned company and operate with family values at the heart of everything we do. If you want to join a company that truly appreciates its carers, please apply now for an initial discussion.
Care Team Leader employer: Alcedo Care
Contact Detail:
Alcedo Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Alcedo Care's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Care Team Leader, especially your compassion and dedication to delivering exceptional care.
✨Tip Number 3
Show off your skills! Bring examples of your past work, like how you've handled challenging situations or improved care standards. This will demonstrate your capability and commitment to high-quality care, which is what Alcedo Care is all about.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Care Team Leader position.
We think you need these skills to ace Care Team Leader
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing exceptional care shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences that highlight your compassionate nature.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Care Team Leader role. Use keywords from the job description and showcase your relevant skills and experiences. This helps us see how you fit into our team and aligns with our values.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role, including your experience and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently. Plus, it’s the best way to stay updated on your application status and any next steps!
How to prepare for a job interview at Alcedo Care
✨Know Your Stuff
Make sure you’re familiar with Alcedo Care’s mission, vision, and values. Research their approach to care and be ready to discuss how your experience aligns with their standards. This shows you’re genuinely interested in the role and the company.
✨Showcase Your Compassion
As a Care Team Leader, compassion is key. Prepare examples from your past experiences where you demonstrated empathy and understanding in challenging situations. This will help you stand out as someone who truly cares about the well-being of others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle on-call duties. Think of scenarios you’ve faced in previous roles and how you managed them. This will show your potential employer that you can think on your feet and lead effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about team dynamics, ongoing training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and commitment to being a proactive member of the team.
