At a Glance
- Tasks: Coordinate care visits and support clients while managing a dynamic home care team.
- Company: Join a top-rated, family-owned homecare provider with strong values and a great reputation.
- Benefits: Enjoy a competitive salary, private medical cover, and fun team-building activities.
- Why this job: Be part of a caring team making a real difference in people's lives every day.
- Qualifications: Must have NVQ 3 in Health and Social Care and experience in personal care.
- Other info: This role involves travel, so a driving license and vehicle are essential.
The predicted salary is between 19800 - 46200 £ per year.
At Beluga Rox we are looking for an experienced Care Coordinator/Care Assessor to be a part of a fantastic Team in Chester and Crewe. Our client is rated top 20 homecare providers in the UK for the last 5 years by their clients, a testament to the work of their amazing care teams. They are a family-owned company and operate with the family values at the heart of everything they do. This is an exciting opportunity for the right person to become a key member of our client's new dynamic Home Care team providing complex care in Leeds and the wider area. This is a split Care Coordinator/Care Assessor role.
The Role:
- Work closely with the Registered Manager, responsible for effectively scheduling and coordinating all care visits.
- Be the first point of contact for carers, clients, and other health care professionals.
- Ensure continuity of care while actively promoting the services that the business offers.
- Arrange and complete care reviews, conduct new care assessments, develop person-centred care plans, and provide guidance and care support to our care team.
- Handle general office administration tasks and participate in on-call management on a rota basis.
Responsibilities:
- Develop and maintain effective working relationships with clients, the office team, and the wider management team.
- Arrange and complete reviews of individual care needs.
- Ensure new care assessments are completed timeously.
- Ensure care plans are person-centred.
- Complete, update, and maintain records of care on our digital care record system.
- Manage the activities of a workforce ensuring that the needs of clients are met.
- Provide a crucial link between the client, the care teams, and any other parties involved.
- Uphold the good reputation of our client as a quality provider of care services.
- On-call management on a rota basis.
- Deliver care as part of the emergency on-call team, should the situation occur.
- Liaise with our complex care nursing team to deliver client-specific complex training and competencies and coordinate joint assessments with the nursing and branch teams.
What you need for this role:
- Must drive and have access to your own vehicle as this role will involve travel to meet the business needs.
- NVQ 3 in Health and Social Care or above.
- Self-motivation and a passion for being the "Best."
- Experience of working as a carer delivering regulated personal care and support, ideally in the community/home care with complex care experience.
- Experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills.
- Highly independent and organised.
- Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.
- You have an empathetic and caring nature.
- You are a people person with good communication skills.
- You are a team player.
- Ability to problem solve.
What's in it for you:
- Salary £33,000 per annum.
- Private Medical cover.
- 25 days plus bank holidays.
- Career progression.
- Pension scheme.
- Dress down Fridays.
- Free lunch on a Friday.
- Team building activities.
If you would like to find out more about this great opportunity please call Holly at Beluga Rox on 01244 562-000.
Care Coordinator/Care Assessor employer: Alcedo Care
Contact Detail:
Alcedo Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator/Care Assessor
✨Tip Number 1
Familiarise yourself with the specific care services offered by Beluga Rox. Understanding their approach to person-centred care will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Beluga Rox on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in coordinating care and managing teams. Be ready to share specific examples that highlight your organisational skills and ability to handle complex situations effectively.
✨Tip Number 4
Showcase your communication skills by practising how you would explain care plans and assessments to clients and their families. Being able to convey complex information clearly is crucial in this role.
We think you need these skills to ace Care Coordinator/Care Assessor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Care Coordinator/Care Assessor position. Tailor your application to highlight relevant experience and skills that match what Beluga Rox is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in care coordination and assessment. Highlight any relevant qualifications, such as NVQ 3 in Health and Social Care, and include specific examples of your achievements in previous roles.
Write a Strong Cover Letter: Your cover letter should express your passion for care work and your alignment with the family values of Beluga Rox. Mention your self-motivation, organisational skills, and ability to work in a fast-paced environment, as these are key attributes for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at Alcedo Care
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care during the interview. Share personal experiences or stories that highlight your commitment to helping others, as this aligns with the family values of the company.
✨Demonstrate Organisational Skills
Since the role involves scheduling and coordinating care visits, be prepared to discuss your organisational skills. Provide examples of how you've effectively managed multiple tasks in a fast-paced environment, showcasing your ability to prioritise and stay efficient.
✨Highlight Communication Abilities
As a Care Coordinator/Care Assessor, you'll need excellent communication skills. Be ready to discuss how you build relationships with clients and team members, and share specific instances where your communication made a positive impact.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past challenges you've faced in care settings and how you resolved them, demonstrating your critical thinking and adaptability in various situations.