At a Glance
- Tasks: Provide hands-on care and support for mental health clients in a dynamic environment.
- Company: Join Alcedo Care, a Top 20 Rated Home Care Group with an award-winning team.
- Benefits: Competitive pay, flexible hours, pension, holiday pay, and career progression opportunities.
- Other info: Receive outstanding training and support from experienced professionals.
- Why this job: Make a real difference in people's lives while developing your skills in mental health care.
- Qualifications: NVQ Level 3 in Health and Social Care or equivalent experience required.
The predicted salary is between 18.47 - 19.05 £ per hour.
Are you an experienced carer who thrives in a fast-paced, varied role where no two days are the same? Alcedo Care is looking for confident, compassionate and adaptable Rapid Response Mental Health Complex Care Assistants to join our Mobilisation Team, supporting new and existing care packages across our branch network. This is an ideal opportunity for someone with strong mental health, complex care or secure setting experience who enjoys problem-solving, working dynamically and making a real difference from the very first visit.
About Alcedo Care
Alcedo Care is proudly recognised as a Top 20 Rated Home Care Group and has held this recognition for the past 6 years. You’ll be joining a supportive, award-winning team delivering high-quality, person-centred care across the North West, Lakes and Cumbria, Yorkshire and Wales.
What We Offer
- 36 contracted hours per week
- Excellent rates of pay: £16.00 - £16.50 per hour
- Rolled-up pay equivalent of £18.47 - £19.05 per hour
- Pension and holiday pay
- Enhanced bank holiday rates
- Days or nights available
- Flexible working hours and long shifts
- Paid DBS
- Paid 2-day training programme
- 24/7 wellbeing support through our Employee Assistance Programme
- Career progression through our Rising Stars pathway
- Fully funded NVQs and structured mentoring
Training and Development
You’ll receive outstanding support from our award-winning in-house training team, including Registered Nurses. Our Princess Royal Training Award-winning programmes include in-depth mental health and complex care training, giving you the skills and confidence to support clients with a wide range of needs.
About the Role
As part of our Mobilisation Team, you’ll help new care packages start safely, smoothly and without delay. You’ll work across multiple branches, providing hands-on care and support during the early stages of new services. This is a responsive, fast-moving role where flexibility is essential. You may support both children and adults with a range of complex mental health and care needs, helping each client’s journey begin with calm, confidence and high-quality support.
Following full training, you may support individuals with:
- Behaviours that challenge
- Mental health conditions
- Self-harm, ligature risks and suicide intervention
- Clinical holds and least restrictive practice
- Positive behaviour support plans
- Court orders and DOLS
- CPI training will be provided where required.
What We’re Looking For
- Minimum NVQ Level 3 in Health and Social Care, or equivalent experience
- Previous hands-on care experience in homecare, healthcare, mental health or secure settings
- Experience supporting people with mental health needs, learning disabilities, behaviours that challenge, self-harm, ligature risks or suicide intervention
- A full UK driving licence and access to your own vehicle, due to travel requirements
- A flexible, calm and adaptable approach to working across multiple branches
- Confidence working in fast-paced and changing environments
Rapid Response Mental Health Complex Care Assistant in Wigan employer: Alcedo Care Limited
Alcedo Care is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee wellbeing and development. With flexible working hours, competitive pay rates, and access to comprehensive training programmes, including fully funded NVQs, you will have the opportunity to grow your career while making a meaningful impact in your community. Join our award-winning team and experience the satisfaction of delivering high-quality care to those in need.
