At a Glance
- Tasks: Provide hands-on care and support for mental health clients in a dynamic environment.
- Company: Join Alcedo Care, a Top 20 Rated Home Care Group with an award-winning team.
- Benefits: Competitive pay, flexible hours, pension, holiday pay, and career progression opportunities.
- Other info: Receive outstanding training and support from experienced professionals.
- Why this job: Make a real difference in people's lives while developing your skills in mental health care.
- Qualifications: NVQ Level 3 in Health and Social Care or equivalent experience required.
The predicted salary is between 18.47 - 19.05 £ per hour.
Are you an experienced carer who thrives in a fast-paced, varied role where no two days are the same? Alcedo Care is looking for confident, compassionate and adaptable Rapid Response Mental Health Complex Care Assistants to join our Mobilisation Team, supporting new and existing care packages across our branch network. This is an ideal opportunity for someone with strong mental health, complex care or secure setting experience who enjoys problem-solving, working dynamically and making a real difference from the very first visit.
About Alcedo Care
Alcedo Care is proudly recognised as a Top 20 Rated Home Care Group and has held this recognition for the past 6 years. You’ll be joining a supportive, award-winning team delivering high-quality, person-centred care across the North West, Lakes and Cumbria, Yorkshire and Wales.
What We Offer
- 36 contracted hours per week
- Excellent rates of pay: £16.00 - £16.50 per hour
- Rolled-up pay equivalent of £18.47 - £19.05 per hour
- Pension and holiday pay
- Enhanced bank holiday rates
- Days or nights available
- Flexible working hours and long shifts
- Paid DBS
- Paid 2-day training programme
- 24/7 wellbeing support through our Employee Assistance Programme
- Career progression through our Rising Stars pathway
- Fully funded NVQs and structured mentoring
Training and Development
You’ll receive outstanding support from our award-winning in-house training team, including Registered Nurses. Our Princess Royal Training Award-winning programmes include in-depth mental health and complex care training, giving you the skills and confidence to support clients with a wide range of needs.
About the Role
As part of our Mobilisation Team, you’ll help new care packages start safely, smoothly and without delay. You’ll work across multiple branches, providing hands-on care and support during the early stages of new services. This is a responsive, fast-moving role where flexibility is essential. You may support both children and adults with a range of complex mental health and care needs, helping each client’s journey begin with calm, confidence and high-quality support.
Following full training, you may support individuals with:
- Behaviours that challenge
- Mental health conditions
- Self-harm, ligature risks and suicide intervention
- Clinical holds and least restrictive practice
- Positive behaviour support plans
- Court orders and DOLS
- CPI training will be provided where required.
What We’re Looking For
- Minimum NVQ Level 3 in Health and Social Care, or equivalent experience
- Previous hands-on care experience in homecare, healthcare, mental health or secure settings
- Experience supporting people with mental health needs, learning disabilities, behaviours that challenge, self-harm, ligature risks or suicide intervention
- A full UK driving licence and access to your own vehicle, due to travel requirements
- A flexible, calm and adaptable approach to working across multiple branches
- Confidence working in fast-paced and changing environments
If you’re ready for a rewarding role where your experience, confidence and compassion truly matter, we’d love to hear from you.
Rapid Response Mental Health Complex Care Assistant employer: Alcedo Care Limited
Alcedo Care is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee wellbeing and development. With flexible working hours, competitive pay rates, and access to comprehensive training programmes, including fully funded NVQs, you will have the opportunity to grow your career while making a meaningful impact in your community. Join our award-winning team and experience the satisfaction of delivering high-quality care to those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Rapid Response Mental Health Complex Care Assistant
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Alcedo Care Limited. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Alcedo Care Limited.
We think you need these skills to ace Rapid Response Mental Health Complex Care Assistant
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Alcedo Care Limited:Take some time to research Alcedo Care Limited and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Alcedo Care Limited
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Alcedo Care Limited's values and approach.
