Rent & Income Support Assistant (Hybrid)

Rent & Income Support Assistant (Hybrid)

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Albyn Housing Society

At a Glance

  • Tasks: Provide frontline customer support and manage rent accounts with precision.
  • Company: Albyn Housing Society, dedicated to delivering affordable homes in the Highlands.
  • Benefits: Enhanced holiday entitlement, company pension scheme, and a supportive work environment.
  • Other info: Hybrid working model with opportunities for personal growth.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong numerical skills and excellent communication abilities required.

The predicted salary is between 25000 - 30000 £ per year.

Albyn Housing Society in Invergordon is seeking an enthusiastic Housing Assistant to provide high-quality frontline customer support, focusing on income management. This full-time temporary role requires accuracy in managing rent accounts and assisting Housing Officers.

Candidates should possess strong numerical skills and excellent communication abilities. Join us to make a difference in delivering affordable homes across the Highlands, while enjoying benefits like enhanced holiday entitlement and a company pension scheme.

Rent & Income Support Assistant (Hybrid) employer: Albyn Housing Society

Albyn Housing Society is an exceptional employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in the picturesque Highlands, we offer competitive benefits such as enhanced holiday entitlement and a robust pension scheme, ensuring our team feels valued while making a meaningful impact in the community through affordable housing initiatives.

Albyn Housing Society

Contact Details:

Albyn Housing Society Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Rent & Income Support Assistant (Hybrid)

Tip Number 1

Get to know the company! Research Albyn Housing Society and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.

Tip Number 2

Practice your communication skills! Since this role focuses on customer support, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.

Tip Number 3

Show off those numerical skills! Be prepared to discuss how you've managed accounts or handled data in previous roles. Bring examples that highlight your accuracy and attention to detail.

Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people. Plus, it shows you're proactive and keen to join our team!

We think you need these skills to ace Rent & Income Support Assistant (Hybrid)

Customer Support
Income Management
Numerical Skills
Communication Skills
Accuracy in Managing Rent Accounts
Assisting Housing Officers
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We want to see that you're excited about the role and how you can contribute to providing affordable homes in the Highlands.

Highlight Your Skills:Make sure to emphasise your strong numerical skills and communication abilities. We’re looking for someone who can manage rent accounts accurately and support our Housing Officers effectively, so don’t hold back on showcasing your relevant experience!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Albyn Housing Society

Know Your Numbers

Since the role focuses on income management, brush up on your numerical skills. Be prepared to discuss how you’ve handled rent accounts or similar tasks in the past. Practising some basic calculations can also help you feel more confident.

Showcase Your Communication Skills

Excellent communication is key for this position. Think of examples where you've successfully resolved customer queries or worked as part of a team. During the interview, be clear and concise in your responses to demonstrate your ability to communicate effectively.

Research Albyn Housing Society

Familiarise yourself with Albyn Housing Society’s mission and values. Understanding their commitment to providing affordable homes will allow you to align your answers with their goals, showing that you’re genuinely interested in making a difference.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Ask about the team dynamics or how success is measured in this role.