Performance & Assurance Manager

Performance & Assurance Manager

Full-Time 63998 - 67301 £ / year (est.) No working from home possible
Albyn Housing Society

At a Glance

  • Tasks: Transform data into insights and improve organisational performance through innovative reporting.
  • Company: Join Albyn Housing Society, a progressive organisation dedicated to affordable housing.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Enjoy a varied role with opportunities to influence and lead continuous improvement initiatives.
  • Why this job: Make a real impact by connecting performance, systems, and insights in a dynamic environment.
  • Qualifications: Experience in performance reporting and confidence with modern data tools like Power BI.

The predicted salary is between 63998 - 67301 £ per year.

Do you enjoy turning data into insight, systems into value, and performance into real organisational impact? We’re looking for a confident and experienced Performance and Assurance Manager to join our Performance and Improvement team and play a key role in how Albyn uses information, systems and reporting to make better decisions and deliver better services.

Contract Terms: 35 hours per week (full time), Permanent

Salary: £63,998-£67,301, Grade C3-C1 (Salary placing will normally be at the first point of the scale)

Location: Inverness or Invergordon with hybrid working (weekly attendance to the office will be required)

Closing Date: Wednesday, 29th July 2026, 5pm

Interview Date: W/C 10th August 2026

About the Role

This is a strategic and hands-on role at the heart of how Albyn operates. You will lead our corporate performance, reporting and assurance framework, making sure we have clear, reliable information to support decision-making at every level from operational teams through to the Board. A key part of this role is transforming how we present and use information. You will oversee the development of modern dashboards and data visualisations (e.g. through Power BI), turning complex data into clear, accessible insight that helps colleagues understand performance and take action. You’ll also play a central role in shaping how our systems and data work together, ensuring platforms like our Housing Management Platform Civica Cx support efficient services, high-quality data, and meaningful reporting. Alongside this, you’ll oversee IT services, system development, and business improvement projects, making sure everything is aligned, well-governed, and delivers real measurable benefits. Put simply, you’ll connect performance, systems and insight to help Albyn continuously improve. No two days will be the same. One day you might be presenting performance insight to senior leaders, the next working with teams to improve data quality, reviewing supplier performance, or shaping the next phase of a system development project.

We’re looking for someone who…

  • Has experience in performance reporting, assurance, or business improvement within a complex or regulated environment
  • Can turn data into clear, meaningful insight that supports decision-making
  • Is confident using modern data and insight tools (e.g. Power BI and AI-enabled analytics) to generate insight and improve performance
  • Understands how systems, data and reporting come together to drive organisational performance
  • Has experience working with IT services or managing supplier relationships
  • Can lead and influence others, building a culture of accountability and continuous improvement
  • Is organised, analytical, and comfortable managing multiple priorities at once

About Albyn Housing Society

Albyn Housing Society is a progressive organization with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values— Being Caring, Being Professional, and Being Adaptable —are at the heart of everything we do.

Performance & Assurance Manager employer: Albyn Housing Society

Albyn Housing Society is an exceptional employer, dedicated to fostering a supportive and innovative work environment in the beautiful Highlands. With a strong focus on employee development, hybrid working options, and a commitment to work-life balance, we empower our team to thrive while delivering high-quality services to our community. Join us as a Performance & Assurance Manager and be part of a culture that values care, professionalism, and adaptability, ensuring your contributions lead to meaningful organisational impact.

Albyn Housing Society

Contact Details:

Albyn Housing Society Recruitment Team

We think you need these skills to ace Performance & Assurance Manager

Performance Reporting
Assurance Frameworks
Business Improvement
Data Visualisation
Power BI
AI-enabled Analytics
Data Quality Management