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- Tasks: Support tenants and manage housing services across the Highlands.
- Company: Join Albyn Housing Society, a progressive organisation dedicated to affordable homes.
- Benefits: Enjoy enhanced leave, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: HNC in Housing or relevant experience; strong organisational and communication skills.
- Other info: Hybrid working with travel across beautiful Highland locations.
The predicted salary is between 40000 - 44000 £ per year.
Contract Terms: 35 hours per week (full time), maternity cover for approx 12 months
Salary: £40,369 - £44,330, Grade E4-E1 + car allowance
Location: Invergordon/Inverness with hybrid working. This role involves frequent travel to all housing stock locations across the Highlands.
Closing Date: Wednesday, 4th February 2026 at 1pm
Interview Date: Thursday, 12th February 2026
About the Role
Albyn Housing Society is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to our tenants. In this role, you will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed our standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.
Key responsibilities include:
- Coordinating tenancy allocations
- Supporting tenants’ needs
- Resolving tenant issues efficiently and effectively
The role includes a requirement to participate in the out-of-hours cover rota, providing support outside of normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible.
About You
We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential.
Requirements:
- Minimum of an HNC in Housing-related studies OR relevant experience in housing management.
- Strong organisational abilities and an independent approach to managing caseloads.
- Proficiency with Microsoft Office and housing management systems.
- Ability to build relationships with a variety of stakeholders and collaborate effectively.
- A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations.
- Current and full driving licence and have access to own vehicle.
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do.
What we are Offering:
We value our employees and offer many benefits including but not limited to:
- Enhanced annual leave entitlement
- Development and training opportunities
- Day one sick pay
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
Want to know more and apply?
Do you see yourself in this role? We welcome you to apply by submitting a completed application form OR CV along with a supporting statement, demonstrating your skills, experience and knowledge, which are relevant to the Person Specification and Job Description. Please note that CVs without a supporting statement may not be considered.
For further information, please contact Rhona Matthew, Senior Housing Officer.
Housing Officer (Fixed term maternity leave cover) in Inverness employer: Albyn Housing Society
Contact Detail:
Albyn Housing Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Fixed term maternity leave cover) in Inverness
✨Tip Number 1
Get to know the company! Research Albyn Housing Society and understand their values. When you show that you align with their mission of providing high-quality, affordable homes, it’ll make you stand out during interviews.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves handling tenant issues, think of examples from your past experiences where you successfully resolved conflicts or improved tenant satisfaction. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even tips for the interview process. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Make sure to tailor your CV and supporting statement to highlight your relevant experience in housing management.
We think you need these skills to ace Housing Officer (Fixed term maternity leave cover) in Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and supporting statement to highlight how your skills and experience align with the Housing Officer role. We want to see how you can bring value to our team at Albyn Housing Society!
Showcase Relevant Experience: When detailing your experience, focus on your background in housing management and any specific achievements that demonstrate your problem-solving skills. We love seeing real examples of how you've made a difference in previous roles.
Follow the Application Instructions: Don’t forget to include both your CV and a supporting statement! Applications without a supporting statement might not be considered, so let’s make sure we don’t miss out on your potential.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Albyn Housing Society
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and Scottish social housing regulations. Familiarise yourself with the key responsibilities of the role, especially around allocations and voids, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've effectively resolved tenant issues in the past. Think about specific situations where you demonstrated your interpersonal skills and ability to handle challenging scenarios, as this will show that you can thrive in a customer-focused environment.
✨Demonstrate Your Organisational Skills
Since the role involves managing a caseload, be ready to talk about how you prioritise tasks and stay organised. You might want to share a time when you successfully managed multiple responsibilities, highlighting your independent approach and attention to detail.
✨Embrace the Values
Albyn Housing Society values being caring, professional, and adaptable. Think about how you embody these values in your work and be prepared to share examples that reflect your commitment to these principles. This will help you connect with the interviewers on a deeper level.
