Albyn Housing Society in Inverness/Invergordon offers a key strategic role to shape customer voice and drive improvements across engagement, insight and communications.
You will lead a multi-disciplinary team, turning feedback into action, and work with colleagues to redesign services that reflect customers’ needs. This role requires strong leadership and persuasive communication with staff and senior leaders.
#J-18808-LjbffrCustomer Insight & Engagement Manager in Inverness employer: Albyn Housing Society
Albyn Housing Society is an exceptional employer, dedicated to fostering a supportive and innovative work environment in the beautiful Highlands. With a strong focus on employee development, hybrid working options, and a commitment to work-life balance, we empower our team to thrive while delivering high-quality services to our community. Join us as a Performance & Assurance Manager and be part of a culture that values care, professionalism, and adaptability, ensuring your contributions lead to meaningful organisational impact.
