At a Glance
- Tasks: Lead a dynamic housing team, ensuring high service standards and tenant satisfaction.
- Company: Join Albyn Housing Society, a progressive organisation dedicated to affordable homes in the Highlands.
- Benefits: Enjoy competitive salary, enhanced leave, training opportunities, and a supportive work environment.
- Other info: Hybrid working model with excellent career growth potential.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in social housing and strong leadership abilities are essential.
The predicted salary is between 50780 - 53897 £ per year.
Contract Terms: 35 hours per week (full time), Permanent
Salary: £50,780 – £53,897, Grade SO3-SO1 + Car allowance
Location: Hub, Home and Roam – Hybrid working with an Invergordon office base
Closing Date: Tuesday, 7th July 2026
Interview Date: Tuesday, 21st and Wednesday, 22nd July 2026
We are looking for a motivated and experienced Senior Housing Officer to join our Customer Services team with a primary focus on Allocations and Housing Options.
About the Role
Albyn Housing Society is looking for a motivated and experienced Senior Housing Officer to provide day-to-day operational leadership within a function-based housing team, driving high standards of service delivery, performance and continuous improvement.
As a Senior Housing Officer, you will:
- Lead and coordinate the day-to-day delivery of your dedicated housing function
- Line manage Housing Officers and Assistants within your function
- Produce regulatory and management reports
- Deputise for the Customer Services Manager when required
- Improve tenant satisfaction and ensure compliance with legislation and best practices
What we are looking for:
- Experience in social housing and housing management
- Strong leadership and team management skills
- Knowledge of Scottish housing legislation, tenancy management, and welfare systems
- Excellent organisational, communication, and problem-solving skills
- Experience of improving services and using systems and data to support decision-making
- Ability to work proactively and collaboratively
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. As a Senior Housing Officer, you’ll play a crucial role in shaping the future of our housing and customer services while ensuring the safety and satisfaction of our tenants.
What we are Offering:
- Enhanced annual leave entitlement
- Development and training opportunities
- Day one sick pay
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
Senior Housing Officer in Invergordon employer: Albyn Housing Society
Albyn Housing Society is an exceptional employer dedicated to fostering a supportive and innovative work environment in the heart of the Highlands. With a strong commitment to employee development, enhanced annual leave, and a family-friendly culture, we empower our team to excel in their roles while making a meaningful impact on the community. Join us as a Senior Housing Officer and be part of a progressive organisation that values adaptability, care, and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Officer in Invergordon
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Albyn Housing Society, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Albyn Housing Society and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Housing Officer in Invergordon
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Albyn Housing Society and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Albyn Housing Society
✨Get to Know Public Sector Values
Before your interview with Albyn Housing Society, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Albyn Housing Society.
