Contract Terms: 35 hours per week (full time), Permanent (2 full time posts available)
Salary: £50,780 – £53,897, Grade SO3-SO1 + Car allowance (Salary placing will normally be at the first point of the scale)
Location: Hub, Home and Roam – Hybrid working with an Invergordon office base
Closing Date: Thursday,13thAugust2026at5pm
Interview Date: Tuesday, 25th and Wednesday, 26th August 2026
Are you an experienced housing professional ready to make a real difference? We are recruiting for two Senior Housing Officers within our Customer Services Team.
Whether your expertise lies in Allocations and Housing Options or Tenancy Sustainment, this is an exciting opportunity to lead a high-quality service, support thriving communities, and help shape the future of housing across the Highlands.
About the Role
As Senior Housing Officer you will provide day-to-day operational leadership within our function-based housing teams, driving high standards of service delivery, performance and continuous improvement across housing services.
As a Senior Housing Officer , you will:
- Lead and coordinate the day-to-day delivery of your dedicated housing function.
- Line manage Housing Officers and Assistants within your function.
- Produce regulatory and management reports.
- Deputise for the Customer Services Manager when required.
- Improve tenant satisfaction and ensure compliance with legislation and best practices.
What we are looking for:
- Experience in social housing and housing management
- Strong leadership and team management skills
- Knowledge of Scottish housing legislation, tenancy management, and welfare systems
- Excellent organisational, communication, and problem-solving skills
- Experience of improving services and using systems and data to support decision‑making
- Ability to work proactively and collaboratively
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high‑quality, affordable homes across the Highlands. We are proud of our customer‑first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. As Senior Housing Officer, you’ll play a crucial role in shaping the future of our housing and customer services while ensuring the safety and satisfaction of our tenants .
Alternative Job Titles you may have had are: Housing Manager, Senior Housing Coordinator, Lead Housing Officer, Principal Housing Officer, Housing Services Team Leader, Community Housing Officer, Housing Support Services Lead, Social Housing Coordinator.
What we are Offering:
We value our employees and offer many benefits including but not limited to:
- 28 days annual leave entitlement plus 12 days business/public holidays
- Development and training opportunities
- Day one sick pay
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
Want to know more and apply?
Do you see yourself in this role? We welcome you to apply by submitting either:
- a fully completed application form, or
- Your CV along with a supporting statement
to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.
Please note that CVs without a supporting statement may not be considered.
For further information or an informal chat, please contact Sandra Connolly on 07917 659 184 or Gayle Anderson on 07816 125 395.
Senior Housing Officer (2 x posts available) in Invergordon employer: Albyn Housing Society
Albyn Housing Society is an exceptional employer, dedicated to fostering a supportive and innovative work environment in the beautiful Highlands. With a strong focus on employee development, hybrid working options, and a commitment to work-life balance, we empower our team to thrive while delivering high-quality services to our community. Join us as a Performance & Assurance Manager and be part of a culture that values care, professionalism, and adaptability, ensuring your contributions lead to meaningful organisational impact.
