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- Tasks: Support tenants and manage housing services across the beautiful Highlands.
- Company: Join Albyn Housing Society, a progressive organisation dedicated to affordable homes.
- Benefits: Enjoy enhanced leave, training opportunities, sick pay, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: HNC in Housing or relevant experience, plus strong organisational and communication skills.
- Other info: Hybrid working with travel across stunning Highland locations.
The predicted salary is between 39193 - 43038 £ per year.
Contract Terms: 35 hours per week (full time), maternity cover for approx 12 months
Salary: £ 40,369 – £ 44,330 , Grade E4-E1 + c ar allowance
Location: Invergordon/Invernesswithhybridworking.This role involves frequent travel to allhousingstock locations across the Highlands.
ClosingDate: Wednesday, 4thFebruary 2026at 1pm
Interview Date: Thursday, 12thFebruary 2026
About the Role
Albyn Housing Society is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to our tenants. In this role, you will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed our standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.
Key responsibilities include coordinating tenancy allocations, supporting tenants’ needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn\’s values.
The role includes a requirement to participate in the out‑of‑hours cover rota, providing support outside of normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible.
About You
We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential.
Requirements:
- Minimum of an HNC in Housing-related studies OR relevant experience in housing management.
- Strong organisational abilities and an independent approach to managing caseloads.
- Proficiency with Microsoft Office and housing management systems.
- Ability to build relationships with a variety of stakeholders and collaborate effectively.
- A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations.
- Current and full driving licence and have access to own vehicle.
Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer.
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do. As a Property Maintenance Assistant, you’ll play a crucial role in shaping the future of our property services while ensuring the safety and satisfaction of our tenants.
What we are Offering:
We value our employees and offer many benefits including but not limited to:
- Enhanced annual leave entitlement
- Development and training opportunities
- Day one sick pay
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
Want to know more and apply?
Do you see yourself in this role? We welcome you to apply by submitting a completed application form OR CV along with a supporting statement to recruitment@albynhousing.org.uk, demonstrating your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.
Please note that CVs without a supporting statement may not be considered.
For further information, please contact Rhona Matthew, Senior Housing Officer, on 07860 923720.
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Housing Officer (Fixed term maternity leave cover) employer: Albyn Housing Society
Contact Detail:
Albyn Housing Society Recruiting Team
We think you need these skills to ace Housing Officer (Fixed term maternity leave cover)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and supporting statement to highlight how your skills and experience align with the Housing Officer role. We want to see how you can bring value to our team at Albyn Housing Society!
Showcase Your Experience: Don’t just list your previous roles; explain how they relate to housing management. Use specific examples that demonstrate your problem-solving skills and customer-focused approach, as these are key for us.
Follow the Instructions: Remember to include a supporting statement with your application. We won’t consider CVs without one, so make sure you follow the application guidelines closely to avoid any hiccups!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
