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- Tasks: Create memorable experiences by cleaning and servicing guest rooms to perfection.
- Company: Join the vibrant team at Albrighton Hall Hotel Spa, a stunning 4* hotel.
- Benefits: Enjoy competitive pay, free meals, gym access, and discounted stays for friends and family.
- Why this job: Be part of a team that values excellent service and teamwork in a beautiful setting.
- Qualifications: Looking for flexible, reliable individuals with a passion for detail and customer satisfaction.
- Other info: Great training opportunities and a supportive work environment await you!
The predicted salary is between 20000 - 30000 £ per year.
Albrighton Hall Hotel Spa, a member of Radisson Individuals, is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to complement the hotel's oak room restaurant and 1630 bar. A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland. Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.
Role Responsibilities:
- Deliver a great guest experience by creating memorable experiences for our guests.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
- Handle and store chemicals in line with hotel regulations and company policies.
- Greet and acknowledge guests wherever possible to deliver a great customer experience.
- Notify your Supervisor when service is complete so rooms may be sold or occupied.
- Report any guest requests or room maintenance requirements immediately.
- Respond to guest complaints, special requests and take action to ensure guest satisfaction.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
- Abide by the Health Safety at Work Act 1974 and safe system of work appropriate to your role.
- Wear safety protection equipment as provided.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects and may have turndown duties.
- Any other tasks as assigned by your Line Manager.
Key Requirements:
- Flexible and team-minded.
- Willingness to work in shifts and on the weekend.
- Reliability, endurance and high motivation.
- Independent, organized way of working.
- Passion for the profession.
- Accurate work with a view for details.
Benefits:
- Competitive salary.
- Excellent on-going support, training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On-going incentives and rewards.
- Meals on duty.
Room Attendant employer: Albrighton Hall Hotel & Spa, a member of Radisson Individuals
Contact Detail:
Albrighton Hall Hotel & Spa, a member of Radisson Individuals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Albrighton Hall Hotel Spa or check out their website. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. We want you to highlight your attention to detail and teamwork skills, so be ready to share examples from your past experiences.
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about creating memorable experiences for our guests.
Be Detail-Oriented: As a Room Attendant, attention to detail is key. Make sure your application reflects this by being meticulous in your writing. Check for typos and ensure everything is clear and concise.
Highlight Teamwork Skills: We value teamwork at Albrighton Hall Hotel Spa, so don’t forget to mention any experiences where you’ve worked well with others. It shows us you’re ready to jump into our collaborative environment!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Albrighton Hall Hotel & Spa, a member of Radisson Individuals
✨Know the Hotel Inside Out
Before your interview, take some time to research Albrighton Hall Hotel Spa. Familiarise yourself with its services, amenities, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill. Whether it’s about cleaning standards or guest interactions, highlight how your meticulous nature contributes to a great guest experience.
✨Emphasise Teamwork
The job requires working closely with others, so be ready to talk about your experiences in team settings. Share stories that illustrate your ability to collaborate, communicate effectively, and support your colleagues, as teamwork is key to the hotel's success.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as guest complaints or unexpected challenges. Think of scenarios where you’ve successfully resolved issues in the past, and be ready to explain your thought process and actions taken.
