At a Glance
- Tasks: Support IT helpdesk activities and assist with cloud deployment in a dynamic office environment.
- Company: Join a diverse and inclusive tech company in London Victoria.
- Benefits: Competitive salary, wellness programme, and weekly office socials.
- Other info: Work onsite 5 days a week with excellent opportunities for growth.
- Why this job: Gain hands-on experience in IT support while making a real impact on your team.
- Qualifications: Relevant qualifications or certifications in IT, plus a passion for problem-solving.
The predicted salary is between 20000 - 25000 £ per year.
Job Summary
The IT Intern will work closely alongside the Systems Administrator to support employees in our London Victoria office and wider global IT Function with day-to-helpdesk activities.
- Onsite 5 days a week, London Victoria
- 3 Months
- Provisional start date: Sep/ Oct
Key Responsibilities
- Accountabilities
- Support cloud deployment activities
- Organise and maintain the IT workspace and storage areas
- Identify faulty machines to ensure they are securely wiped
- Prepare equipment for recycling and wipe decommissioned machines that remain operational
- Installing Microsoft windows onto laptops
- Help create and maintain an up-to-date inventory of all laptops
- Verify that IT equipment is properly allocated to the relevant users and that records remain up to date.
- Ensure desks are set up correctly, with equipment in place and cables managed neatly and safely.
- Inspect meeting rooms to confirm that equipment, desk arrangements and cable management meet expected office standards.
- Train towards providing IT helpdesk cover for the London office.
- Learn to be an initial point of contact for resolution of desktop/laptop related problems in a 280+ customer enterprise
- Learn to troubleshoot research, diagnose, document and resolve technical issues surrounding windows 11, MS Office applications, email, other special applications, internet connections and hardware/peripheral equipment
- Document, track, resolve and report on problem and work orders
- Assist with office duties; answering the office phone, bringing in guests and deliveries.
- Key Requirements
- Other Requirements
- Work 5 days a week onsite in our London office
- Relevant qualification degree or Comp TIA A+, Microsoft 365 Certified Fundamentals, or ITIL v4. o r equivalent
- Enjoys problem solving
- Exceptional customer service, patience, multitasking, and the ability to clearly explain fixes to non-technical users.
- Excellent written and verbal communication skills
- Interest in building a high level of knowledge regarding systems, technology, and communications
- 1 st Line experience (desirable but not essential)
- Personable and approachable demeanour and with strong interpersonal skills
Benefits & Perks
- Competitive salary
- Wellness program (massages, healthy snacks, flu jabs)
- Weekly office socials
At Albourne we believe a diverse, inclusive, and equitable workplace is one where all employees feel valued and respected.
All reasonable facilities will be provided for applicants and staff with disabilities to enable them to perform their roles.
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IT Helpdesk Intern in London employer: Albourne Partners Limited
Albourne Partners Limited is an excellent employer for aspiring IT professionals, offering a hands-on internship experience in the vibrant London Victoria office. With a strong focus on employee growth, interns will gain valuable skills in cloud deployments and troubleshooting while working in a supportive and collaborative environment that encourages learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk Intern in London
✨Get Hands-On with Projects
Dive into some IT consulting projects, even if they're just personal or self-started. Consider contributing to open-source projects or case studies; this will not only sharpen your skills but also give you something to chat about in interviews!
✨Join IT Consulting Forums and Meetups
Look for local meetups or online forums specifically for IT consulting. Engage with current consultants and ask questions; you'll pick up loads of insider knowledge and maybe even some leads on internship opportunities!
✨Leverage Your Uni's Career Services
Your university’s career centre often has exclusive partnerships with companies looking for interns. Don’t hesitate to reach out for bespoke opportunities or resume reviews, and make sure you stay updated on any employer presentations or workshops.
✨Apply Directly Through Our Site
Don't forget to check out the internship openings at Albourne Partners Limited on our website! Tailor your application to highlight any projects or skills relevant to IT consulting; this makes you stand out as a candidate who’s genuinely interested.
We think you need these skills to ace IT Helpdesk Intern in London
Some tips for your application 🫡
Show Off Your Tech Skills:In the IT consulting world, we love to see your technical side! Make sure to highlight any relevant tools or languages you’ve used, like Python, SQL, or even project management tools. If you’ve worked on any tech projects, include those too – they can really make your application stand out!
Demonstrate Your Problem-Solving Skills:Consulting is all about solving issues, so your written application should reflect how you tackle challenges. In your CV or cover letter, mention specific examples where you've identified a problem and how you successfully approached it. This will show us your analytical thinking and ability to innovate.
Let Your Passion Shine Through:As this is an internship, we’re really interested in your enthusiasm for learning and growth. Use your cover letter to express why you’re excited about this role at Albourne Partners Limited. Share what you hope to learn from this internship and how it fits into your career aspirations! It’s all about your motivation.
Tailor Your Application for Us:We want to see that you’ve put effort into your application specifically for Albourne Partners Limited. Avoid generic submissions; instead, personalise your CV and cover letter to our culture and values. Show us why you’re a perfect fit for this internship, and we’ll be more likely to notice you!
How to prepare for a job interview at Albourne Partners Limited
✨Get Ready for Tech Brain Teasers
In IT consulting, you might face some technical questions that test your problem-solving skills. Brush up on some basic programming languages or frameworks related to the role, and prepare to tackle a few case scenarios. These can show how you handle real-world challenges, so be ready to think critically!
✨Showcase Your Project Work
Even as an intern, you can really stand out by having a solid portfolio. Share any uni projects, group assignments, or personal coding entries that demonstrate your skills in IT consulting. Make sure they relate to the kind of work you’d be doing at Albourne Partners Limited—this shows your enthusiasm and readiness to dive right in!
✨Understand the Business Side
As you prepare for your interview, get to grips with how IT solutions apply to business problems. Make sure you understand the basics of how data analytics, cybersecurity, or cloud services can impact businesses. This knowledge will help you articulate your ideas and show you're not just tech-savvy but also business-minded!
✨Be Ready to Discuss Your Learning Journey
Internships are all about growth, so be prepared to talk about what you hope to learn from the experience at Albourne Partners Limited. Have some specific goals in mind regarding skills or knowledge you want to gain during your time there—this shows you're motivated and eager for personal development!
