Service Systems Specialist I in Newcastle upon Tyne

Service Systems Specialist I in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 33 - 36 £ / hour (est.) No working from home possible
Albireo Energy, LLC

At a Glance

  • Tasks: Conduct maintenance, repair, and installation of HVAC systems with minimal supervision.
  • Company: Join Albireo Energy, a leader in HVAC Building Automation projects.
  • Benefits: Enjoy competitive pay, health insurance, paid time off, and a 401K match.
  • Other info: Dynamic role with opportunities for growth and customer interaction.
  • Why this job: Make a real impact in the HVAC industry while developing your technical skills.
  • Qualifications: Vocational or associate degree in relevant fields; experience in electronic controls preferred.

The predicted salary is between 33 - 36 £ per hour.

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface.

A key member of the Albireo team, the System Specialist I will be responsible for providing the execution for HVAC Building Automation projects, to include:

  • Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects.
  • Performs preventative and predictive maintenance service activities to ensure optimal performance of system.
  • Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation.
  • Understanding complex control systems including diagnosing and troubleshooting networking and integration.
  • Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software.
  • Performs and executes assigned work efficiently and professionally.
  • Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
  • Trains the customer in control systems operations including obtaining customer training form, providing training certificates.
  • Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts.
  • Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately.
  • Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout.
  • Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
  • Ability to load and update software on network controllers, field controllers, computers and servers.
  • Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.

Qualifications:

  • Requires extensive knowledge of a variety of electronic or digital controls systems.
  • Vocational School four-year program graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems.
  • Five to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites.
  • Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
  • Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry.
  • Valid Driver’s license with a clean record.

Pay Rate: $33-$36/hr. DOE.

Benefits include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Short Term & Long Term Disability
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • 401K with Company match

Albireo Energy is an Equal Opportunity Employer.

Service Systems Specialist I in Newcastle upon Tyne employer: Albireo Energy, LLC

Albireo Energy is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where team members are encouraged to enhance their technical skills through extensive self-study and certifications. Located in a dynamic environment, the company provides competitive benefits including comprehensive medical, dental, and vision insurance, as well as a robust 401K plan with company matching, ensuring that employees feel valued and secure in their roles. Join us to be part of a dedicated team that not only focuses on delivering high-quality HVAC Building Automation solutions but also fosters meaningful relationships with customers and promotes professional development.

Albireo Energy, LLC

Contact Details:

Albireo Energy, LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Systems Specialist I in Newcastle upon Tyne

Tip Number 1

Get to know the company inside out! Research Albireo Energy and understand their values, projects, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for the interview by practising common questions related to HVAC systems and controls. Think about your past experiences and how they relate to the role. We want to hear your stories about troubleshooting and customer interactions!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Systems Specialist I in Newcastle upon Tyne

Preventive Maintenance
HVAC Troubleshooting
Controls Systems Installation
System Diagnostics
Commissioning
Customer Interface
Technical Documentation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Service Systems Specialist I role. Highlight your experience with HVAC systems, controls, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!

Show Off Your Troubleshooting Skills:In your application, don’t shy away from sharing specific examples of how you've diagnosed and resolved issues in past roles. We love candidates who can demonstrate their problem-solving abilities, especially when it comes to HVAC and control systems.

Keep It Professional Yet Personal:While we appreciate professionalism, we also want to get a sense of who you are. Use a friendly tone in your cover letter and let your personality shine through. Remember, we’re looking for someone who can connect with our customers as well!

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Albireo Energy, LLC

Know Your Systems

Make sure you brush up on your knowledge of electronic and digital control systems. Be ready to discuss specific examples of how you've troubleshot HVAC mechanical, electrical, and controls problems in the past. This will show that you’re not just familiar with the theory but have practical experience too.

Show Off Your Communication Skills

Since this role involves a lot of customer interaction, practice how you communicate technical information clearly and effectively. Think about times when you've had to explain complex issues to clients or team members and be prepared to share those experiences during the interview.

Prepare for Technical Questions

Expect questions that dive deep into your technical skills, especially around system diagnostics and commissioning. Review common troubleshooting scenarios and be ready to walk through your thought process on how you would handle them. This will demonstrate your problem-solving abilities.

Documentation is Key

Be ready to discuss your experience with project documentation and how you ensure accuracy and completeness. Highlight any tools or software you’ve used for documentation, as this is crucial for the role. Showing that you understand the importance of thorough documentation can set you apart.