Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead high-value medical communications projects and shape scientific strategies.
- Company: Leading medical communications agency with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, and hybrid working options.
- Why this job: Make a real impact on patient outcomes while advancing your career.
- Qualifications: 10+ years in medical affairs with strong leadership and client management skills.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Location: Manchester (Hybrid)
Are you a senior client service leader with deep medical affairs expertise? Our client, a leading medical communications agency, is seeking a Client Service Director to lead and grow high-value programmes for pharmaceutical and biotech clients. This role offers the chance to shape scientific strategy, publication plans, and medical education programmes, while driving excellence in delivery across multi-channel medical affairs initiatives.
The Role
- Serve as the senior client contact for medical affairs accounts, providing strategic guidance on publications, congress, and advisory boards.
- Lead multi-work stream medical communications projects, ensuring scientific accuracy, regulatory compliance, and high-quality output.
- Manage budgets, forecasting, and delivery timelines while driving operational efficiency across programmes.
- Collaborate closely with internal cross-functional teams (medical, creative, digital) to ensure seamless delivery and alignment with client goals.
- Mentor and develop account and client service teams, fostering scientific understanding, strategic thinking, and professional growth.
You’ll Need
- 10+ years’ experience in medical affairs or medical communications, with a strong focus on scientific programme delivery.
- Proven experience managing large, complex accounts and guiding cross-functional teams.
- Strong commercial and operational acumen, including budgeting, forecasting, and resource management.
- Exceptional client relationship and stakeholder management skills, able to influence at senior levels.
- Leadership experience, coaching teams to deliver accurate, compliant, and impactful medical affairs programmes.
Why This Role?
- Lead high-profile medical affairs projects across global pharmaceutical and biotech clients.
- Competitive package with performance bonus and hybrid working flexibility.
- Work in a collaborative environment where scientific expertise and leadership are recognised.
- Shape the strategy and delivery of cutting-edge medical communications programmes, making a real impact on patient outcomes.
Interested? If you’re a strategic medical affairs leader looking to step into a senior client service role with influence and autonomy, we’d love to hear from you. Apply today to advance your career in medical communications.
Client Service Director - Medical Communications in Manchester employer: Albion Rye Associates
Contact Detail:
Albion Rye Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Director - Medical Communications in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of current trends in medical affairs. Be ready to discuss how your experience aligns with the role, especially around managing complex accounts and leading cross-functional teams.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've mentored teams and driven successful projects. This will highlight your ability to influence and guide others in a senior client service role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Service Director - Medical Communications in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Client Service Director role. Highlight your medical affairs expertise and any relevant projects you've led to show us you're the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about medical communications and how your leadership experience can drive success in our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you manage a budget that saved costs or lead a project that exceeded client expectations? We love numbers and results, so make sure to include them!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Albion Rye Associates
✨Know Your Stuff
Make sure you brush up on the latest trends and developments in medical communications and affairs. Familiarise yourself with key publications, congresses, and the specific needs of pharmaceutical and biotech clients. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing complex accounts and guiding cross-functional teams. Be ready to discuss how you've mentored others and driven operational efficiency in past roles. This is your chance to shine as a strategic leader!
✨Understand the Client's Perspective
Research the agency and its clients thoroughly. Understand their goals, challenges, and recent projects. This will help you tailor your responses and show that you can provide strategic guidance that aligns with their objectives.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the industry. Inquire about their current projects, team dynamics, or how they measure success in client service. This shows you're engaged and serious about contributing to their success.
