Client Success Manager

Client Success Manager

Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for clients, guiding them through onboarding and project management.
  • Company: Join a global consulting firm excelling in market access strategies for Pharma & Biotech.
  • Benefits: Enjoy a competitive salary, career growth opportunities, and a friendly, collaborative culture.
  • Why this job: Be part of an innovative team using AI tools to make a real impact in healthcare.
  • Qualifications: 3+ years in Client Success or Account Management with market access experience required.
  • Other info: This is a hybrid role based in London, perfect for those seeking flexibility.

The predicted salary is between 34000 - 46000 £ per year.

UK Hybrid, London based

Salary £40,000-£55,000 (dependent on experience).

Albion Rye Associates are partnered with a Global Market Access Consulting firm, that supports Pharma & Biotech in developing and implementing effective market access and pricing strategies. With being positioned across the Globe and coming off their best year ever in 2024, it's an exciting time to join my client.

Key responsibilities:

  • Being the first point of contact for clients.
  • Support clients with onboarding onto the company's digital platform.
  • Communicate with clients throughout project to understand needs.
  • Create and manage project timelines, spanning with the design and development teams.
  • Manage multiple research projects at one time.

Requirements:

  • Market Access experience required.
  • Healthcare/ Pharmaceutical consultancy experience required.
  • 3+ years in Client Success/ Account Management or similar.
  • Experience renewing and expanding existing accounts.

Why clients choose them:

  • Innovative Digital Solutions/ AI tools.
  • Skilled team of researchers including analytical experts.
  • Global and rapidly growing.

Why candidates choose them:

  • Friendly and collaborative culture.
  • Focus on individual career progression and development.
  • Great benefits like a generous compensation package.

If this role and company sounds of interest to you, and you match the requirements of the opportunity of having healthcare market access experience, please do not hesitate to apply today!

If this role isn’t for you but you are a healthcare market access professional looking for a new role, connect with me on LinkedIn, would be more than happy to connect and align your experience against our clients current or future hiring needs.

Client Success Manager employer: Albion Rye Associates

Albion Rye Associates is an exceptional employer, offering a friendly and collaborative culture that prioritises individual career progression and development. Located in London, this role as a Client Success Manager provides the opportunity to work with innovative digital solutions and a skilled team, all while enjoying a generous compensation package and the chance to be part of a rapidly growing global firm.
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Contact Detail:

Albion Rye Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Success Manager

✨Tip Number 1

Familiarise yourself with the latest trends in market access and pricing strategies within the pharmaceutical and biotech sectors. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

✨Tip Number 2

Network with professionals in the healthcare consultancy space, especially those who have experience in client success or account management. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships and project timelines in your previous roles. Highlighting your ability to juggle multiple projects will be crucial for this position.

✨Tip Number 4

Research the company’s digital solutions and AI tools before your interview. Being able to speak knowledgeably about their offerings will show that you're proactive and genuinely interested in contributing to their success.

We think you need these skills to ace Client Success Manager

Client Relationship Management
Market Access Knowledge
Project Management
Communication Skills
Account Management
Onboarding Experience
Analytical Skills
Problem-Solving Skills
Time Management
Healthcare Industry Knowledge
Negotiation Skills
Collaboration Skills
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in Client Success, Account Management, and Market Access. Use specific examples that demonstrate your ability to manage client relationships and projects effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in healthcare or pharmaceutical consultancy and how it aligns with the company's goals. Be sure to express your enthusiasm for their innovative digital solutions.

Highlight Key Skills: In your application, emphasise skills that are crucial for the role, such as project management, communication, and problem-solving. Provide examples of how you've successfully used these skills in previous roles.

Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting your application through a particular platform or including certain documents. Attention to detail can set you apart from other candidates.

How to prepare for a job interview at Albion Rye Associates

✨Understand the Company and Its Culture

Before your interview, take some time to research the company’s values and culture. Knowing about their innovative digital solutions and friendly environment will help you align your answers with what they value in a candidate.

✨Showcase Your Market Access Experience

Be prepared to discuss your previous experience in market access and how it relates to the role. Highlight specific projects where you successfully managed client relationships or contributed to pricing strategies.

✨Demonstrate Project Management Skills

Since the role involves managing multiple research projects, be ready to share examples of how you've effectively created and managed project timelines in the past. This will show your organisational skills and ability to handle multiple tasks.

✨Prepare Questions for Them

At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to client onboarding or how they support career progression.

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