Resident Liaison Officer - RLO

Resident Liaison Officer - RLO

Full-Time 40500 - 49500 £ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Be the go-to person for residents during major façade projects, ensuring smooth communication.
  • Company: Established façade contractor with a strong presence and exciting projects in Plymouth.
  • Benefits: Competitive daily rate, initial 12-month contract, and a chance to work on impactful projects.
  • Other info: Join a company with a solid pipeline of work and opportunities for growth.
  • Why this job: Make a real difference in residents' lives while working on innovative building projects.
  • Qualifications: Experience as a Resident Liaison Officer and excellent communication skills are essential.

The predicted salary is between 40500 - 49500 £ per year.

A well-established façade contractor is looking to appoint an experienced Resident Liaison Officer (RLO) to support façade remediation and re-cladding projects across the Plymouth area. The business operates nationwide with a turnover of circa £30m, working with major housebuilders and developers, and has a strong order book for the next two years.

The Role

  • Working on occupied residential buildings undergoing major façade remediation, you will act as the key point of contact between residents, the site team and the client.
  • Building strong relationships with residents throughout the works.
  • Keeping residents informed of upcoming works, access requirements and programme changes.
  • Managing resident queries, concerns and complaints professionally.
  • Coordinating access to properties where required.
  • Issuing resident communications, notices and project updates.
  • Working closely with the Site Manager and Project Manager.
  • Attending resident and client meetings.
  • Maintaining accurate records of all resident communication.
  • Helping minimise disruption while works are carried out on occupied buildings.

The Candidate

  • Previous experience as an RLO on refurbishment, façade remediation or occupied residential projects is highly desirable.
  • You will need excellent communication and people skills, be organised and approachable, and be comfortable dealing with residents, clients and site teams in a professional manner.

Package

  • £220-£250 per day.
  • Initial 12-month contract.
  • A great opportunity to join an established façade contractor with a strong pipeline of remediation work across the South West.

Resident Liaison Officer - RLO employer: Albion Recruitment Ltd

Albion Recruitment Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the construction sector, alongside a competitive salary and comprehensive benefits package that ensures our team members feel valued and supported.

A

Contact Details:

Albion Recruitment Ltd Recruitment Team

We think you need these skills to ace Resident Liaison Officer - RLO

Communication Skills
Relationship Building
Organisational Skills
Problem-Solving Skills
Professionalism
Conflict Resolution
Record Keeping